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FS Protection for Mac 19.3 releases
FS Protection for Mac 19.3 releases will be posted under this thread.
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Sync Passwords (Connect devices from vault) gives error
Generate Sync code action does not work on the FS Prot app. Steps to repro: Open FS Port App, Open Password Vault Select top right corner settings cog -> Connect Devices -> Generate sync code I just get error "Something went wrong" Oh no. Looks like we're having issues. Please try again later. Using the Beta program…
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FS Protection is consuming too much battery in Android
Hi the battery usage on Android device is too high. This was a warning from the Android device.
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Scan button on "right click menu" is gone
Dear, I dont know why but today when I try to scan a certain file, I found the scan button is missing on the right click menu. Can anyone tell me how to get it back? My laptop is Windows 10 Version 22H2 with FS protection 19.2 Beta3. Thanks.
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After the update, right-click and scan is missing.
withsecure hydra engine and capricon engine After the update, right-click and scan is missing. How do I reset the right-click scan function?
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FS ID Guardian for PC Releases
Release 5.3.1184 (5.2 beta 1) New features: Edge support, i.e. added Edge browser extension and install button for it in settings UI. Added Edge support to password import. Improvements: When installing browser extension, extension store is opened in corresponding browser. Improved onboarding (registration) UIs by taking…
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FS Protection 19.2 beta 1 - Security product removal notification - coming every time
Hi, This notification is shown each time I start my Windows 11 laptop, even from hibernation. I always ask to ignore it and not ask again, but it comes back each time. Regards. Julien Fritsch
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Lost 2 FA codes to my beta account
Hi, I have aa beta account and i only know my email and password, i lost my 2fa codes. Can you please help me to regain acess please? Kind regards, FilipeR
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Will DeepGuard on macOS ever support wildcard?
Hi dev team, I would like to give read only access to any App_Bundle (.app/*), is it possible that we use wildcard to achieve this purpose？ By now I can only use the allow path "any" policy, but this will give all read access to the program. Best regards,
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Problem with ID Monitoring + people and devices management
Hi, We are currently having problems on our beta with ID Monitoring + people and devices management in clients. Please use https://safeavenue-tp.sp.f-secure.com/iframe/-sso/fs_protection/ in a meanwhile to access those services. Sorry for your inconvenience, Juha
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Fs id guardian kicked me from my main device
Fs id guardian kicked me from my main device when trying to reauthenticate it asks me to sync with a device or create a new master password. after creating master password again. kicks me back to login saying that the subscription is not valid. when i check the fs portal it says i have licenses available and there is 70+…
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FS Protection PC 19.1 releases
FS Protection PC 19.1 releases will be posted under this thread.
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I can't login My Fs protection
Dear admin. I used my E-mail try to login My FS protection. But cannot logging. It's my license expired? Please extend my license.
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FS Protection for Mac 19.2 releases
FS Protection for Mac 19.2 releases will be posted under this thread.
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FS Protection Subscription Renewal
Hi, my FS Protection subscription is about to expire a day from now. Unlike the last time my license was not renewed automatically. Is it some bug? If not I would like to request a license renewal. Thank you.
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FreedomeVPNConnection adapter
Hello. I reinstalled the app due to problems with windows notifications. After reinstalling, I got FreedomeVPNConnection 2. Previously it was called FreedomeVPNConnection. How can I get the original name back? I removed the network adapter and installed again. Now it's called FreedomeVPNConnection 3. How do I get the…
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App update before June 1st
Hi, my FSP declared that it needs an update because current version will stop working on June 1st, but I wasn't able to find any links to update it. Currently using both Android and Windows version and very happy with the performance, would love to keep it. Could you point me in the direction of the update?
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Change email address for FS Protection
This discussion was created from comments split from: May I change my FS protection E-Mail address?.
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FS Protection for Mac 19.1 releases
FS Protection for Mac 19.1 releases will be posted under this thread.
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Why does F Secure turn itself off?
Shortly after I turn on my computer, I see the F secure icon come up in the bar along the bottom of my screen and when I click on it I get a large 'F Secure' box and it says (on the right) that it's been turned off. I turn it on again and then feel I have to do an immediate scan as I'm not sure how long it's been off for.…
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[DeepGuard] Does DeepGuard's policy supports multiple users?
Hi Dev team, Good day. I have a question regarding monitoring file access in a scenario where there are two users, Alice and Bob, each with a folder "$HOME/protected". If I want to monitor any program's read/write operations on this folder, how should I write the rule? Should it be A or B: A. watch prefix "~/protected/"…
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FS Protection on my Galaxy S22
Hello, I installed FS Protection ; on my phone. __________________________ Monday 27 march 2023 all was okay : MANUAL ANALYSIS : 13h52 files analyzed ----- 415 Verified apps ---- 27 AUTOMATIC ANALYSIS : 15h08 files analyzed ----- 414 Verified apps ---- 28 _________________________ Tuesday 28 march 2023 MANUAL ANALYSIS :…
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Bug with F-Secure Chrome extension
Hi all Not sure if this is the right place buy wasnt sure where else to post. Since a few days ago when i load google maps in Chrome the "search" part of the page is blank ( see screenshot ). If i disable the f-secure chrome extension and refresh the page everything works fine. Not a big deal but thought id mention it .
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2 FA Codes deleted by mistake
Hi, Can you please help me to reset my beta account, i lost my 2fa codes to acess my account :( Kind Regards, Filipe
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Beta account getting logged out
There was a problem in server migration that resulted in beta clients getting logged out from their accounts. You also can not log back in right now. We are investigating the issue.
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My FS Protection subscription has expired,how could I renew?
I don' know when it has expired, could I renew it?
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Every time fscsafeadmind starts, it will disable the firewall
Hi dev team, Good day, the problem can be reproduced by restarting fscsafeadmind process, please see the picture below. installed version: 3.0.48998 (48998), macOS 13.2.1 (22D68) best regards
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Text error!
The simplified Chinese word "Chu" is the wrong way of writing, and should be "处"!
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Translation of Simplified Chinese.
最新版本的某些部分未翻译。
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je veux me désabonner immédiatement de ce programme
mon ordinateur est complètement déréglé avec f secure. Remboursez-moi !
