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Beta subscription renewal is lost
Hi, I ran to a problem with latest Beta because it ended my subscription and there is no renewal help. It took a while to be able to reset my password too, so it has been out of subscription around a month. And if I login it only show "Your subscription has expired." and no posbility to renewal or automatic renewal. Anyone…
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Can you add a "trust" option in the processing window
Hi Can you add a "trust" option in the processing window so that my files don't always disappear when I report a false positive.
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AMSI detected harmful content (user very unfriendly)
The newly installed FSP on the new computer reported an error (about the AMSI), and then I added all its application files and directories to the exclusion list. Opening the app again is still blocked. Trust cannot be clicked in the pop-up message, and there is no exclusion option in the event history record. The problems…
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"Read Anypath" Policy doesn't work as expected
Good day dev team! Under Strict mode, I set up rules like: watch prefix "~/" "any" w watch prefix "~/Desktop/" "any" r allow path "any" "/System/Library/CoreServices/Finder.app/" r "" "APPLE_PF_BINARY" What is expected: When I open files under ~/Desktop, DeepGuard should not make any dialog like "Finder is trying to read…
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How to get F-Secure beta key.
Please help me to get the key. Thanks.
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Is F-Secure Beta compatible with Windows 11?
Hello, I just received an Windows update box on my Windows desktop computer saying that Windows 11 is now available & to click to download Windows 11. I thought I'd check to see if F-Secure Beta is compatible with Windows 11 before I went ahead & downloaded/installed it. 🤔 🖥️ Thank you!
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How renewal of registration?
How to renew a registration. Auto-refresh does not work.
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FS protection license expired
Hi there, I just found that my license expired, can you help me to renew it? Thanks.
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FS Protection for Mac 18.0 releases
FS Protection Mac 18.0 releases will be posted under this thread.
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Bug reports
How long does it take to get a response to a bug report?
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FS Protection PC 18.1 releases
FS Protection PC 18.1 releases will be posted under this thread.
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FS Protection Beta expiring
My FS Protection is about to expire in a day. It normally renews automatically. However, it is not doing so right now. Any way this can be done?
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Is DeepGuard able to watch "/dev/dtracehelper" file?
Hi dev team, Good day. I want to audit the command $launchctl 's execution. After using FileMonitor.app (by Objective-See), I found that during its execution, this command tries to open "/dev/dtracehelper". However, when I set up the following rule under the strict mode, DeepGuard did NOT generate any dialog. Is DeepGuard…
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Installing browser extensions in FS ID Guardian PC 5.2 beta 2
I just installed FS ID Guardian PC 5.2 beta 2 How do I install the browser extensions for Chrome and Firefox?
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Compatibility or redundancy with various softwares, BlockBlock, DNS, Network filters, Chromium
Hi, I have been using some software for my privacy and security for a few years and wondered if this software is compatible and/or redundant with F-Secure. My main MacBook Pro with macOS Monterrey Beta 4. I use Objective-see's BlockBlock app, is F-Secure compatible with this software? Is BlockBlock redundant if I'm using…
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How do I change my e-mail for my beta test account? I migrated to outlook.com.
I've began testing on Windows 11.
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FS Protection Mac (18.0) sign-in loop?
I've been running FS Protection for a while now with no real problem until recently. Now, whenever I try to open FS Protection, I get presented with a login page. The first time this happened, it looked as though it was trying to run through a new install? But I've already set this machine up, so it was forcing me to…
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i don't receive the e-mail with password
my e-mail is xxxx@xxx as the screenshot shows, i've already involved in the project but i don't receive the e-mail yet. do i need to wait longer? PII Removed
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fs-protection BUG in windows11
FS protection once the installation is successful and after restarted system, will cause windows 11 taskbar UI to reload indefinitely. Can't load the desktop properly. If try to use CMD run the "shutdown /s" , it will be show "ERRORR: RPC Server Unavailable" FYI.
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FS Protection for Mac 17.11 releases
FS Protection for Mac 17.11 beta releases will be posted under this thread.
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Beta program account access
Hi, Is it possible to get my account enabled to access the beta program? Thanks, Pentti
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A confusion about DeepGuard's policy
Hi dev team, good day. I set a rule watch prefix "/System/Applications/" "any" wc in strict mode. expected behaviour: A DeegGuard dialog appears when any process tries to modify "/System/Applications/" folder; What actually happened: A DeegGuard dialog appears when any process tries to modify "/Applications/" folder I…
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FS Protection PC 18.0 releases
FS Protection PC 18.0 releases will be posted under this thread. We expect the first beta next week.
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FS ID Guardian PC 5.1 Releases
Release 5.2.2321 (5.1 beta 5) Fixed issues: Password entry was potentially duplicated if it was originally created in mobile client and contained longer text than what Windows client supported.
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FS ID Guardian MAC Release 4.9.538
Fixed issues: Field allowed max length check should be in characters, not bytes. Invalid copyright year.
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About Deepguard's self protection
Hi dev team, good day. Deepguard can deny FS-activists initiated by root, however any process gains root privilege can bypass DG easily by running $launchctl unload -w command. Does DG have a mechanism to defend such attack from root? Thanks in advance. Best regards.
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Does DeepGuard's code-signing-check impact system 's performance?
Hi dev team, nice day. I noticed in paranoid.rc almost all policies require DeepGuard to check the teamID "APPLE_PF_BONARY" of Apple's binary files, which xfence.rc and xfence_classic.rc don't. So the question is, does this code signing check impact the system performance? Several months ago I made some tests (see policies…
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Some feedback to UI
When it is on scanning, and it found some harmful items, can we view the harmful item during the scanning process?
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FS about to expire
I would like to continue participating in this Beta channel! it's possible?? my license is about to expire !!
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FS ID Guardian added to Home Security Beta program
We have added a new product, FS ID Guardian to our Home Security Beta program. FS ID Guardian lets you store your passwords, credit card numbers and other important information securely. You can access them on all your devices. You also have FS ID Guardian Monitoring which monitors your selected email addresses for…
