Scan button on "right click menu" is gone

rossimessi · August 2023

Dear, I dont know why but today when I try to scan a certain file, I found the scan button is missing on the right click menu.

Can anyone tell me how to get it back? My laptop is Windows 10 Version 22H2 with FS protection 19.2 Beta3.

Thanks.

Late · August 2023

Hi and thanks for noticing this. This indeed is a problem in the latest 19.2 beta and we'll try to fix it in the next beta.

If you cannot wait for next beta, you can manually register our shell extension:

Run cmd prompt as admin
Do 'cd C:\Program Files (x86)\fs protection\TOTAL\ui_net6'
run 'regsvr32 /I fsscanwizardcontextmenu_64.dll' if you have 64bit operating system. If you have 32bit OS, switch the dll name to fsscanwizardcontextmenu_32.dll

After that 'Scan for viruses' should be available.

rossimessi · August 2023

Dear, thanks for your support. Then I prefer to wait for next beta!

acasohp · September 2023

t didn't work, dllinstall was not found

rossimessi · September 2023

I tried the same route as proposed by the FS team, at first it fails too.

But the route is kind of different on every laptop, so I tried and modified the actual route on my computer, then it works.

I think it is the same.

acasohp · September 2023

Which path did you use, because the path of this dll exists

Accepted Answers