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It may be an incompatibility problem.
你好 在我使用工具清理流氓软件后，我的 fs 保护保护突然失败，要求我重新启动。我想知道发生了什么。
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Version 18.5 beta 2 Engine
Hi, I have noted that this Beta version 18.5 is making my computer running faster. Is it using an enhanced engine? Thank you. F.Ramos
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FS Protection for Mac 18.4 releases
FS Protection for Mac 18.4 releases will be posted under this thread.
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FS Protection PC 18.5 releases
FS Protection PC 18.5 releases will be posted under this thread.
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The beta test is about to expire How to join again?
The beta test is about to expire How to join again? Thanks
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I too cannot reset my password- can you help please?
I too cannot reset my password- can you help please?
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FS Protection User Interface sometimes not responding
On my device (Windows 11 Dev build 25206), FSP sometimes does not response when I enter the "Password Manager" Tool. Information collected by Diagnosis Tool: Edit: PII removed
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Update problem
My fs-ptotection virustentorjuntatietokanta informs me many times a day that it is outdated. Whatever <i do it says "Did not succeed - nxt try at xx hours". I have given consent for the progrm to make changes to this computer. This is very annoying... Best Hannu
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Beta tester
I was a beta tester for longest time but was away a while lost my pc & i just found my password to log back in ! My question is the beta testing program still running & if so where do i go to download the files ? I dont like whats built in to windows 10 and my pc wont take win 11 and i feel much safer with fsecure then the…
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c0dfdf7f-8e5f-43a2-ba5f-fe3c1fe7a3d9 /Scanning from Context menu Etc.
Hello, I am having an issue with the new update. If this is not the correct thread to post support issues plz forgive me & point me in the right direction. Since the new update to 18.5 beta, I have been unable to run a scan through the "context menu". Also, cannot access the program/ UI with taskbar icon. Sincerely,…
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FS Protection mobile app updated to 18.4 with a new look and useful features
Your FS Protection mobile app will be updated with a new look and useful features. Here's an overview of the latest changes. What's new: People & devices view The new People tab lets you manage your protection conveniently in the app. Here are some things you can do in the People tab: Secure more devices Send an…
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FS Protection for Mac 18.3 releases
FS Protection for Mac 18.3 releases will be posted under this thread.
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May I change my FS protection E-Mail address?
I want to change because I am not use that e-mail anymore.
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Opening FS Protection mobile app 18.6 UI problem
Apparently I got updated FS Protection mobile app updated to 18.6 and also got the request to test and give feedback. That is on Android 11 However, when I try to open it from the icon created by an earlier version I come to the login screen. When I successfully login I get a notice that tells me that I do not have free…
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[DeepGuard on macOS] Will lots of ancestry lookup rules make system slow?
Good day, dev team! I was trying to give full access for systemmigrationd and system_installd, also their child processes. After reading rules that come with the FSP, I found following rules meet my need: allow path "any" "any ancestor…
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FS protection license expired
My F-Secure Protection license is expiring there is no automatic renewal
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Is macOS Ventura supported?
Greetings, I saw the notice on 18.3 Beta 3 about Ventura not being supported. But I'm also seeing a note on 18.3 Beta 4 noting that the upgrade issue was resolved. So does that mean Ventura is supported now? Thanks! Jason
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Not getting reset password emails?
I can log into the FS Protection portal where I provide feedback / bug reports, but I cannot log into "My FS Protection" where I download FS Protection. I've double checked that I'm using that other password, still no luck. When I try to reset my password, the reset email never arrives. I've checked my spam folder and…
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Can DeepGuard block writing to disk by sending SCSI IRP?
I tested several MBRKiller samples and I found one that bypassed DeepGuard. It seems that the sample writes to disk by sending SCSI IRP to disk driver to write MBR directly. Will DeepGuard block this behavior in the future? Here is the sample:
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I have a problem
I reinstalled my computer system After that, I installed F-Secure But the scheduled task still doesn't work properly The reason is that the operator or system administrator refused the request WIN11 22621.1
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case normalization for rules
Dear dev team, Good day! It seems that when DeepGuard is making a decision, all rules are treated as case-sensitive. That works great and I think it would be better if DeepGuard can ignore case for rules, especially "suffix-rules". I take "Font Book" as an example here. Set up rules for "Font Book" as below pic, allowing…
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Recovery F-Secure FIP Help
Hi, I had to change to a new phone and lost the Codes for my account. Can you help me recover the account to beta testing please? Kind Regards, Fil
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Can't log into FS account
Hi, The FS account I created in 2017 cannot log in now (My FS Protection login). It should be because the beta.f-secure.com password and the My FS Protection login password were mixed up and the account was locked. I can't solve this problem by myself (I was prompted to check the relevant emails in my mailbox but I didn't…
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what is it?
This task failed to run The system administrator rejected the request What is the impact? My English is not good sorry
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FS Protection PC 18.4 releases
FS Protection PC 18.4 releases will be posted under this thread.
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What Happens to ID Guardian After the Beta Subscription Expired?
Hi. I've been an active beta tester of F-Secure Protect. Recently I decided to try out ID Guardian (so ditching Bitwarden, for now). Now that IDG is my main password manager, I'm a bit worried about what happens after my beta subscription is expired? Can I still use my master password to access all my passwords? I hope IDG…
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FS Protection for Mac 18.2 releases
FS Protection for Mac 18.2 releases will be posted under this thread. – Rasmus Sten SAFE Mac R&D
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FS Protection PC 18.3 releases
FS Protection PC 18.3 releases will be posted under this thread.
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Update to FS protection 18.3 beta 5
Just wondering again how are you supposed to update to FS protection 18.3 beta 5 ? FS protection was updated automatically to 18.3 beta 5. No questions asked just needed to restart. I already asked in another thread why is shut down and new start in Win 10 the same as FS restart. Another question in another thread was how…
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FS protection mobile clients - new look and feel and features
I am glad to announce that we have new release out at PlayStore and AppStore with the following features: • Totally new modular user interface • Integrated Password Vault • Integrated ID Monitoring • Bug fixes, stability improvements Please spend some time to test it and give feedback using this survey: link. Note that you…
