syncing to ios does not work

ari77
ari77 Posts: 3 New Member

some of the items do not sync to iphone. Is there limit for vault size? It feels like latest items added with Windows Desktop do not sync to ios app.

I have removed and reinstalled the ios app.

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Answers

  • Jaims
    Jaims Posts: 598 Moderator

    Hi @ari77

    Ensure that you release the license from the My F-Secure portal for every uninstallation so that you can take the license into use again.

    Provided the installations do not exceed the amount of licenses you have, sync should work on every device you have installed ID Protection on. So if you are on F-Secure TOTAL for 5 devices, for example, ID Protection can be registered on maximum 5 devices.