I had a 365 day subscription with several months left. Last week my account states that I only have 7 days left, and today my subscription ended. Can you please tell me what happened here?
We are now in the process of expiring the Freedome subscription codes that are linked to trial F-Secure SAFE licenses, as the free 1-year Freedome subscription was only for customers who purchased F-Secure SAFE from the campaign. These Freedome subscriptions will be expired over the next few weeks.
When we expire these Freedome subscriptions, your Freedome subscription will expire 7 days after this. If multiple Freedome subscription codes have been used on the same device, your installation will expire one week after we expire the subscription.
Multi-platform Freedome subscriptions are available from our web pages at https://freedome.f-secure.com/. Single platform subscriptions can be purchased for Apple iPad and iPhones from the Apple App Store and for Android devices from the Google Play Store.
I purchased F secure to the campaign as new customer and linked to trial F secure SAFE licence for one device....my iPad . And expired too. I' m VERY disappointed