Free valid voucher don't work

Bcna95140
Bcna95140 Posts: 4 Observer

hello ! I subscribed in september 2015 a promotional offer with a SAFE inscription : Free VPN for 365 days for one device, for my IPAD.

After one month, voucher code isn't valid and F-Secure propose me to pay to continue....

can You Help me Please ?

 

Comments

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi @Bcna95140,

     

    As Ben has mentioned in this post here, we are now in the process of expiring the Freedome subscription codes that are linked to trial F-Secure SAFE licenses, as the free 1-year Freedome subscription was only for customers who purchased F-Secure SAFE from the campaign. These Freedome subscriptions will be expired over the next few weeks.

     

    When we expire these Freedome subscriptions, your Freedome subscription will expire 7 days after this. If multiple Freedome subscription codes have been used on the same device, your installation will expire one week after we expire the subscription.

     

    Multi-platform Freedome subscriptions are available from our web pages at https://freedome.f-secure.com/. Single platform subscriptions can be purchased for Apple iPad and iPhones from the Apple App Store and for Android devices from the Google Play Store.

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