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Subscription information
Hi, I have some doubts about the one-year subscription with 3 devices using the code BLACKFRIDAY. It 's possible that some answers are in the community forum but I did a quick search and found nothing. 1 - The subscription begins from the moment in which it is made or can use it after a little time (days,months...)? For…
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Re-set subscription code
Had to re-install Freedome on one of my systems due to hard drive problems. Used up all re-install code options. Need code subscription re-set. What do I do formthis to happen? Using Windows 7 64bit
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Freedome unable to upgrade automatically
I have Freedome Ver 1.0.2085.0 for the PC. I'm running Win 7. I get a pop up to upgrade the version of Freedome but it doesn't work automatically. Can I download the latest version and install it manually?
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Sold my android tablet and got macbook. Reached Maximum number of Installation with the code
I am using freedome for 3 devices. 1> Windows PC 2> android tablet 3> iphone I sold my android tablet and i got a new macbook. But when i installed the freedome and entered the key it says it reached maximum number of installation with the key. Please help!.
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Connection Problem windows 10
Hello, I have a problem with Freedome VPN on my Windows 10 laptop. Connection work for about 10 min then I lose internet connection but not totally. For exemple, i can't open a web page with firefox or chrome but if i have launch a download(On IDM or Steam,...) before the connection stop, the download work ! The connection…
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Lost subscription after reinstall?
Hi! Freedome updated itself. After the update it didn't connect anywhere and i decided to try and reinstall the program. I reinstalled it and it reverted itself back to trial-mode and tells me that it's expired. I bought f-secure safe because of this freedome campaing(1yr of Freedome with Safe) that was on in september and…
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No web access after Freedome protection is on with Mac + Netgear Aircard
Hi, I am having quite straightforward problem. I installed freedome yesterday, but as soons as I enable the protection my web access dies. I am running Mac OS X El Capitan v10.11.1. Internet connection is going through Netgear (Sierra Wireless) ac762s Aircard 4G dongle, which is connected to computer with USB. Network…
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Issues with Freedome subscriptions
I purchased a 5 device license from the website on Apr 27th, and using 4 licenses: 1 desktop / laptop / tablet / phone, but it seems one license is stuck in limbo and I'm unable to install the license on another phone. Could someone check if a licence is stuck in limbo from a previous OS reinstall or something? Really hope…
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refund
Hello, Can't get your support page to work properly. I've sent about 5 requests for a refund but no confirmation on success. What's the address where I could request my refund.
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After a Windows 10 upgrade, Freedome prompts an IPv6 error message with several Ethernet connexion
I can't use Freedome after win 10 upgrade even I have done as you informed earlier post (with almost same name). Is my problem somehow related for several Ethernet connexcion(Win 8.1 it worked well) and how I can solve this problem. Freedome works well at Ipone6 but not in my Windows laptop. (3 users lisence) I have now…
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Driver Installation Error
Whenever I turn my laptop on and activate Freedome, I always get this message. After a reboot it works fine but it's very inconvienient having to start my device twice each time I need to use it. Is there any way to fix this?
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upgraded phones. need to change subscription so I can use freedome
upgraded phones. need to change subscription so I can use freedome. Please help
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Freedome subscription code from old android tablet to recently purchased android tablet?
I tried old android version tablet and it didn't work so well. Now I have new tablet and need to transfer freedome to this device new from old device not in my use. How to do this or do I have to stop using F-Secure all together? Multiple device license on PCs and the tablet. Now it says subsciption is full, even if it is…
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You have reached the maximum number of activations
I am getting this message when trying to reactivate my Freedome Licence. I had it working with Windows 10, but suddenly it would not start. Have uninstalled an reinstalled a number of times, and also used the uninstall tool provided. Now I can't even activate it due to the message above although I haven't got inactivated…
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Espoo connection is one **bleep**ing joke now
After Freedome Espoo servers were changed to Ficolo's, connection has become totally useless. Speed is restricted and because of Ficolo's staff is full of hobbiests and have nothing else than marketing background, it is 101% sure that they are also collecting user data. When will this be fixed? I paid for good quality…
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I can't launch freedome
Hello, When I try to launch freedome, it starts and immediately stops. Here's the pvpngui.log last lines : 2015-11-23 17:42:25.639 [20a8.277c] I: *** LOGGING STARTED *** (UTC+00:00, local:+1: 00, session: 0x1) 2015-11-23 17:42:25.639 [20a8.277c] I: QtHelpers::initializeCCFLog: Version 1.0.1958.0 2015-11-23 17:42:26.805…
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Freedome 1.0.2246.0 blocks WINDOWS UPDATE?
Since i have installed the latest Version it seems i cant connect to WIN UPDATE. I have now two active networks: my normal WIFI and a FreedomeVPNConnection. The latter has no connection to the internet. All other stuff works fine, my IP is as it should be and all other Internet services are running, but WIN UPDATE is…
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Espoo/ Oslo/ Stockholm Servers slow -- whatsapp crashes
In the evening I get only 4-8,5 MBit of my 100 MBit Connection, with the gateways mentioned above. And whatsapp still doesn't connect, threema also. So I don't use it at the moment. Will you fix this?
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Freedome Won't Start Since Updating to Win 10 Nov Release
I updated to the Nov release of Win 10 on my tablet and now Freedome won't connect. I uninstalled and then reinstalled it twice but it still won't connect. There is no warning message just "Protection OFF" all the time. I've set Freedome to start with win 10 but no luck. I also tried pressing and clicking the protection…
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Windows 10 Tablet
Getting the IPV6 error on a windows 10 transformer, Freedome will not connect. I downloaded the windows PC version for it. Freedome seems to be trying to use the ethernet port which does not exist, this device is wifi only. Am I using the wrong version? What should I do?
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Key not working
I had some problems with the update and had to reinstall the key a few times. I have a 1 year subscription for 3 devices but can no longer use the key on any device.
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Freedome subscription code does not work
I have a Freedome subscription for 5 devices and installed to those devices. Now suddenly Freedoem does dot work in my daughter's MacBook. She just got message that "you have reaced the maximum number of installations with this code." The message is not true - I have just right amount of devices - and my subscription…
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Unable to turn Freedome ON
even after uninstalling freedome through the dedicated Tool, and reinstalling to the latest version, Freedome won't turn ON Freedome v10.0.2246.0 Windows 10 (10586 but happened first with previous release)
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Freedome fatal error
Hi, I got the message: fatal error. Reinstall the software. How do I do that without having to pay the subscription one more time? How do I supply the fsdiag? BR Vänsviken
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Why Freedome is not automatically on?
I have a F-Secure Freedome (1 device/1 year license) for my tablet (Lenovo IdeaTab S6000-H, Android 4.2.2). When I switch my tablet on there is an information screen (sorry for my bad translation): “Attention - Freedome tries to create a VPN connection. If you continue, you’ll allow that the application gets all the…
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Unable to open site with VPN on
There are a few websites that I cannot access with Freedome VPN turned on. If I turn it off, the web pages open without any problem. This is in America and I'm guessing it is because the request is coming from outside America. Is there anything I can do?
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IP adress
The system give you an IP Adress. Is this IP for 1 user only or is it a shared IP? If it is not a shared IP, will you concider make it shared? That will increase the anonymity dramatically.
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I lost a lisence because I had to reinstall the windows
Hi, I had a freedome license for my computer ( 5 licencse for 1 year), which I got because I had bought f-secure SAFE for 5 devices. My freedome worked, but after reinstalling the windows, I cannot use that code which came to my e-mail on august. What should I do? -Pekka
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Freedome reveals my ip-address + mystery address in USA
From this page you can check if your vpn is leaking your ip-address. This page gives me three ip-addresses 198.18.13.142 (?????????????????????) 86.50.XXXXX (my own) 188.126.80.26 (Freedome's chosen location) What is that third ip-address?! You can (probably) fix the leaking problem by loading some app like Scriptsafe but…
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Freedoms selecting wrong city
I set freedome yo the Pacific Northwest and it routed through a sever in Helsinki , I selected Mexico and it routed me thru Beirut. What's wrong? How do I fix.
