Valid voucher no longer valid after update

Hi community,
I had a voucher last september 28 that a i received by mail from [email protected]
Since freedome has been updated on my macbook, My code is no longer valid and i receive a error : Code was not correct. Try again.
How do I do ?
Remi
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Hi Remi,
Did you get the Freedome voucher code from a F-Secure SAFE trial account?
It was a code from F-Secure SAFE yes, but that was not a trial account.
Hello RemiRPN,
If your SAFE account wasn't a trial , please open a support ticket including your purchase reference so that we can help you with your licence.