Freedome not working after update to Windows 10 (ipv6)

Inioch

After upgrading to Windows 10, Freedome doesn't connect anymore giving the ipv6 error.

 

I've tried reinstalling and the suggestions in this forum including renaming the VPN connection, checking ipv6 in wlan adapter setting and registry and also restarting the services.

 

Screenshot of the registry is included as is one from the cmd.

 

 

Anything else I can try?

Laksh

Hi Inioch,

 

Just to make sure you have tried our articles regarding the IPV6 issue with Freedome, please check the below given links and retry the connection. Does it work?

 

https://community.f-secure.com/t5/F-Secure/After-a-Windows-10-upgrade/ta-p/72732

https://community.f-secure.com/t5/F-Secure/Freedome-gives-an-IPv6-error/ta-p/66533

Inioch

Thanks for the reply.

 

Yes, I've tried all of those.

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https://community.f-secure.com/t5/F-Secure/Freedome-gives-an-IPv6-error/ta-p/66533

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The last part about changing registery can't be done, since there is no such string in there. This can be seen on the first screenshot of OP.

Laksh

Hi Inioch,

 

As per the screenshot, the pointer is seen to be under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6 and not under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters. Could you please try to click the Parameters option and check if you can see the details? If y ou can, please try the steps provided for the registry edit.

 

 

Inioch

Hi,

 

There is no such DWORD under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters either. Should I try adding it?

 

Laksh

Hi Inioch,

 

Not needed to add it to the registry at the moment. However, could you please provide us the exact screenshot of the error to check further?

Inioch

Here's a screencap

 

Inioch

So was anything being done about this or can I get a refund?

kamazotz

I am experiencing the same issue. Tried all links related to IPV6, without success.

Laksh

Hi @kamazotz,

 

If you are still having the issues even after trying the links mentioned above, I would recommend to contact our support team via chat for checking this further.