Freedome License issues
Hi there,
I bought 1 freedome license for several devices. Because of regular reinstallations/wipes on both android and windows devices, my licenses are all used.
I understand you have solved this issue for windows clients now, but this still leaves my android device unprotected. Is there a solution available/being worked on?
Tom
Comments
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Hi Tom2,
Welcome to our Community!
As per the article here, Freedome will ask for a license tranfer in your Windows and Mac versions only (at the moment). However, as per the details in the article, you can choose the transfer option in one of your Windows desktop devices which will enable the Freedome subscription to reset itself; and all licenses are released from all of your Freedome installations. The device you are installing Freedome on, consumes the first license from your subscription. All your other devices with Freedome installed automatically obtain the available remaining licenses when they connect to Freedome servers.
In this case, you may try to uninstall and reinstall with the latest verison of Freedome on your Windows PC and the product will ask for the license transfer. Once you initiate the transfer, you can validate the license on your Android device after validating the license on your Windows PC.
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