Freedome will not allow me to activate new device
I'm not sure why I cannot activate another device. Right now I'm trying to activate my laptop that currently has a Freedome Beta license which is set to expire in 15 days (January 15, 2016).
I paid for the 5 device license and can only think of 4 devices my license was activated on, one of which I no longer use. Which is another issue in and of itself... can I deactivate an old device that I am no longer using bringing my total device count down to three?
Naturally, the second issue is determining how to activate my laptop which would either become my 4th or 5th device, depening on if I can deactivate my old device that I no longer use.
Is there any way for you to tell how many devices I have connected? Because the number of times I have redeemed my license and the number of devices the app is installed on and being used on is probably different.
Anyway, I hope we are able to come to a fair and balanced resolution to my problem here. Looking forward to your reply and suggestions.
Happy New Year!