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Freedome running slow and causing trackpad errors OSX
Hi. I took my Mac to the Apple Store because my trackpad was randomly selecting and dragging and also I was experiencing slowness. The genius bar ran numerous hardware diagnostics and could find no faults. They advised I turned off FileVault. I have done this, but I'm still getting the same problem. Today I experienced…
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No internet access with active F-Secure Freedome
No internet access with Freedoms active on 10.6" Fusion5 tablet running android 5.1.1. No VPN profile is seen in android settings. Other android devices have no problems running F-Secure Freedoms.
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Freedome blocking internet access when ON
I tried to search for an answer in the community history to my problem but it is like looking for a needle in a haystack. I have to say this community-style helpdesk is the worst invention ever... But my problem is - and I hope someone can help if not F-Secure - that I turned Freedome on with UK as location and my computer…
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Slow speed in NA when Freedome enabled
Hi, What kind of decrease should I expect when Freedome is enabled? Using Netwrok Speed Test application I get the following perromance: w/o Freedome enbaled delay: 38ms Dl: 29.68 Mbps Ul: 10.18Mbps w Freedome enabled, connected to nearest server, but similar results with several others: delay: 84 ms Dl: 5.88 Ul: 7.1 Mbps…
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VPN drops on Huawei (Android 5.0.1)
I've recently changed phone, and on the new Huawei P8 lite the VPN connection drops every time (within seconds, max. minutes) the phone is idle/locked. Freedome version is 2.1.1.3446.
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After download Freedom I can not open the folder to install
I have download Freedom (at least 8 times), but then when I click to open the file and install, nothing happens. Any solution? Thanks!!
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Could not verify your code. Please try again later.
"Could not verify your code. Please try again later." Hi, Getting this issue when trying to install on my new ipad mini, I should have at least one licences left on my 5 device subscription, also the days left appear to be different on each on my other devices (Mac, Macbook, Android and iPad2). Can someone help me with…
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Freedome License Code not working
I am getting the message "This ID is not valid for this device" when I enter a multi-subscription code on my Iphone and a Windows 10 machine. I do not have a subscription via the App Store. Please advise on how to fix this. I have 3 subscriptions left on this multi-code subscription, but am unable to use them. Thank you!
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cannot open freedome
Hi, I recently purchased freedome. I installed it, but when I try to open it from my applications nothing happens..?!
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Freedome Fatal Error
Hey, Installed Freedome on wife's Macbook Air. A few days later it just reports: Fatal Error, Data required by Freedome is missing or corrupt, please re-install software. Reinstalling doesn't help and Freedome just crashed with a "Please send FreedomeSupportInfo.zip and full description of your problem to Freedome support…
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Freedome is not accepting subscription on my 2nd android phone
I had to reset my 2nd phone. While freedome was working perfect before, after resetting it went back to 14 days trial. I have re-downloaded it on thru my google play account on which the subscription till June 2016 is valid but its still showing trial. Can someone help me please on this.
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Freedome losing internet connection
Running subscription Freedome, my device reports "no internet connection". When I turn Freedome Protection off (from the blue spherical Freedome screen center) and then turn protection immediately back on the internet connection works fine for some limited time. Example: I open Spotify. I receive "no internet connection"…
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Slow speed from Finland
Hi, how can I get the speed back the way it was? I live in the US and watch Finnish TV. This has worked well but for the last couple of days the speed has been very slow. I can hear audio but the picture does not play. I've reset the VPN connection. Thanks!
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Mosh (Mobile shell) not working through Espoo gateway anymore
Hi, Mosh (mobile shell) doesn't work with Espoo gateway anymore. If I change to Zürich or Oslo then the connection works. I think Espoo gateway was working properly before and only problem with Mosh and Freedome was with US gateways previously. My Freedome is version 1.2.2730.0 and I'm using Mac OS X El Capitan 10.11.3.
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Android N Beta: Freedome does not work!
Since installing Android N beta, my VPN doesn't work. Does F-Secure have plans to resolve this?
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Automatic update does not work
Hi, My Freedome client doesn't update itself. When i click "check for updates" in the menu bar, nothing happens either. Today i had version 1.1.2531.0, but i just downloaded it manually from the website again and there was a newer version: 1.3.2910.0 I've already tried removing Freedome and reinstalling but that didn't…
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No internet when Freedome is turned on
Since a few days, at home freedome isn't working correctly anymore. The moment Freedome states that it's connected; the WIFI gives a exclamation sign saying 'connection limited' and thus no internet. I've tried all other virtual locations, no succes. Turning off Freedome brings back a working connection The strange thing…
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Freedome mysteriously disappearing from menu bar
Hi, I use the new hidden menu bar feature in El Capitan. After waking my mac from sleep, the Freedome menu item is invisible. Un-hiding the menu bar in preferences and switching to the 'light theme' makes Freedome visible again. However, now it shows the inactive symbol, even though Freedome itself works fine. While this…
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Connecting...
I installed an update to Freedome today (7th March 2016) and after that I never can get the Security on. Freedome informs for a couple of minutes that it is "Connecting..." but the connection never gets completed. The internet connection I have works well so the trouble is not in that. ???
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Deactivate multi-device usage and set up on a new iPad
Hi, I have a multi-device subscription (3 devices) which is currently set up on a Windows PC, an Android Phone and an iPad. I want to deactivate my iPad subscription and set up on my new iPad. How can I go about doing this? Thanks
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iOS 9, Freedome and Airplay problems
Hi! Earlier Airplay from iPhone to car audio and Apple TV worked with Freedome enabled flawlessly. I could drive hours without having any problems or need to adjust the devices. After upgrade to iOS 9 (and maybe also upgrades to Freedome App, can't really remember) same setup and devices starting having problems. First,…
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.enjin sites blocked
Hey! it seems .enjin guild sites are blocked as they might be harmful, how come? Also when something is blocked that way is there any way to visit that site apart from disabling freedome/browsing protection and is there some kind of whitelist coming?
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Cannot activate after updated Android OS
I can only see the window but not activare. I un installed and reinstalled, with boot included, and behavior is the same. What can I do?
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Belgian location in Holland?
Hello, When connected to the "Belgian location " I am connected to a server in Holland. (The IP address is located in Holland). Could someone verify this? Thank you.
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Subscription is not synced between devices
Hi, On my PC it says that I have 245 days left on my license. I have entered the very same code on my iPhone when I bought the license. However, now my iPhone says that the license ends tomorrow and when I re-enter the licens it says that I've already entered it. What should I do? I only have these two devices.
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New install, no internet connection when Freedome turned on
I just installed my free trial of Freedome. It installed without errors. As soon as I turn it on, I get a message saying that information is encrypted but my wireless connection shows 'No Internet Connection' and I can't open any web pages. I have tried several different servers, samething. I have another pc that uses…
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Issues with the Swedish node
Speed does not seem to be an issue for me anymore with the node (hence I make a new thread since that one is made purly for the speed issue) BUT I cannot access certain sites nor play some games with a connection to the Swedish node. Examples include the game DCUO and their sites dcuniverseonline.com and daybreakgames.com…
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code freedome lost
hi i lost my code freedome i can to receive it? thx and sorry for my bad english EDIT: Removed payment information
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How to cancel Freedome subscription?
I bought an 1-year subscription for Freedome? I've already sent two messages to techincal support with this question. There was no answer and I couldn't find any automatic way to do this.
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My Freedome subscription code is lost
My Freedome subscription code is lost. No when I reinstalled Windows on one computer I can´t activate. I do´n´t think I got a mail or something.And neithher remember whick of my 20 mail accounts I´ve used. But I remeber the screen showed the code. I should have taken a print screen. I have a bank account recipt and a print…
