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Problem with "Turn on protection automatically" setting
Hi, I'm trying Freedome trial, and it is working mostly great! I have one big problem though: When I turn on the "Freedome turns on Protection automatically when it starts", the internet will not work at all after rebooting - it will just try to connect forever. I have * Windows 10 10586.71, windows firewall reset to…
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F-Secure freedome
Hi For some reason, F-Secure Freedome repeatedly (but not always) fails to connect. I am mostly on a university network, where foreign VPN software MAY (not very sure) be blocked, I thought BUT I am quite sure it used to work without exception up to a few weeks ago. Nowadays on same network, it works, though at times like…
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freedome subscription problem
Hi, I`ve been using freedome almost 2 weeks. Suddenly it stopped working. I reinstalled it but now it do not accept the same subscription code that I bought 20.2.2015. It says that subscription has expired although it should last 12 months. win 8
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Freedome doesn't function
I have just installed F-secure Freedome with my own personal code on my laptop (MacBook Air with OSX11 Yosemite), staying in southern Spain, trying to watch Norwegian, Swedish or English programs, but so far negative. I do have the F-icon located on my screen, and the options unravels with a diversity of localities to…
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Produkt kod
Where can I find the product code on my Freedom, I can not find it, I have lost my e-mail that says.
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LICENCE ONE YEAR AFTER 30 days stoped WTF
i got licence one year from promotion and then after one month stoped WTF you liars give me back my year subscription trial
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Losing network frekvently on Windows 10
I have quite frequently ( 10 times 2 month) permanently losing network on my PC. Have not had any problem on my Ipad and Iphone during this period. After many attempts to find the fault , I by process of elimination come to the conclusion that it is the Freedome VPN Tap -driver that fails. The appeal that there is no…
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Freedome for windows 10 mobile
Hello There will be a version for windows mobile 10 of Freedome? Best regards
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can't switch off Freedome on iPhone
Freedome seems to prevent me accessing certain sites such as App Store and Weather Live. When I switch it off on iPhone, it comes back automatically. Rebooting the phone doesn't help. No problems on iPad or Mac.
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Licence
Hej Det står att min licens har gått ut men jag har 213 dagar kvar. köpte 5 st och har två kvar.Nu hittar jag inte mitt mail med license nycklen. Vore tacksam ifall ni skulle kunna skicka den igen till mej Mvh Anders
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Freedome license email lost
Hello, I have accidentally deleted the email where i had my license key for 3 machines. I have got my paypal recipe of the purchase available. Is it possible to recover the key somehow, i still have 300 days left of sub. Thank you.
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Slow server in Stockholm
Server Stockholm is very slow. Whats wrong?
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My e-mail with the registration code is gone
I did buy F-secure Freedome and got the code for installation through e-mail. Now I need to install it again but I have lost the e-mail with the code. I have read and looked for information at your site and also tryed to find somekind of support/contact information but with no result. So how do I do now? There should be…
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Low speed with Freedome but not with Tunnel bear
Hello, I have been very happy with Freedome. But now I note very low speeds when using Freedome, around 0,2 Mb/s. If I switch to Tunnel Bear I get around 4-5 Mb/s, and if I switch of my VPN:s altogether and use my present Wifi connection in Spain, I get 5-8 Mb/s. I have sought solutions on your community site but as of yet…
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Can't connect with iOS
Hi I purchased a 3 device subscription on my Mac. Freedome works on my Mac without any issues. When I try to add the code to Freedome on my iPhone, I get an error message saying the code isn't valid. What am I doing wrong? I've definitely added the right code. Thanks!
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F Secure Freedome on Kindle Fire bug report and new licence key request
Hello I have a Kindle Fire HDX 7 and an 8.9 (both 3rd generation with the latest Fire OS 4.5.5) and I did have Freedome installed on both (from the Amazon appstore). But I noticed that no Apps were updating on neither device for at least 1 month. To try and fix this problem I performed a soft reset (hold on off button for…
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How to set Freedome prefer IPv6 addresses?
Hi! I'd like to know how to set Freedome to prefer IPv6 -addresses instead of IPv4 in my windows 10 machine. My internet connection works well with Freedome, but I noticed that my system prefers IPv4 after I visted this 'IPv6 -test' -site. When I switch Freedome off, that test runs without complaints. My Freedome adapter…
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Freedome license count
Hello ! I recently bought freedome : 1 year, 3 devices. I used the code on my laptop (w8) but had to uninstall freedome right after that, reinstalled it and used the code again. Now freedome is working perfectly well but I am afraid that my number of licenses left is wrong. It should be : 1 license used on my laptop + 2…
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Reset activated devices
Hey f-secure, for some time now i have been using Freedome-VPN. Sadly my Macbook died last year and i have to continue working on my desktop-PC. But since i always have used 3 devices i now cant use freedome on my pc. Could you reset all activated devices for a given key? For further information, please send a private…
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free trial download in japanese ??
When I download the free trial from the website and run Freedome.exe. The install pops up in what I assume is Japanese. Tried again many times with same results. Running Windows 7 Home Premium 64-bit SP1 Iam in the Usa Thanx in advance for any help.
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Trail period end automatically or not?
Hello, I am using freedome for 11 days now and I would not like to buy a subscription. It's not clear to me if the trail period of 14 days ends automatically or that I have to do something. I read some of the information via the AppStore but it's still not clear. I went to subscriptions in the app on my iPhone and deleted…
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Freedome on Windows Phone
Hi, I start this topice because this one has been closed: https://community.f-secure.com/t5/F-Secure/Freedome-on-Windows-Phone/td-p/46537 In that thread it basically said you were waiting for Windows Phone 10 to create a Freedome app. Now that Windows Phone 10 is released, what are the plans for this? Are you working on a…
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Freedome DNS servers
Should we be using F-SECURE DNS servers to ensure that there's no leakage ? Or does it not matter? If so - what are the F-SECURE Freedome DNS IPS ? cheers Pete EDIT: Title
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After installing Freedome trial the internet is not working on first boot
Got a Windows 10 here (up to date), been using the trial now for almost two weeks and every time I turn on my komputa I get no internet connection. Reboot, and voila, internet works again using Freedome vpn. Using hibernation pretty much fixes this but still, a bit annoying I'd say. Normal or is it just me? I have a cable…
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iOS9 - Whatsapp - Freedome
any news regarding the error report? and what about the "new" version of freedome in review? It's useless for me since 3 months!
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Sharing a 5 device account with friends
Probably a silly question but I want to check this: If I buy a 5 device account and share it with 4 friends, can we all choose to use one account as we wish? So for example, 2 of can use it in a PC, 2 in an ipad and 1 in an Android tablet. And naturally from different locations. Or, for example, can all of use our one…
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Freedome not working after update to Windows 10 (ipv6)
After upgrading to Windows 10, Freedome doesn't connect anymore giving the ipv6 error. I've tried reinstalling and the suggestions in this forum including renaming the VPN connection, checking ipv6 in wlan adapter setting and registry and also restarting the services. Screenshot of the registry is included as is one from…
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Cancelling my subscription
Hi. On 5th February 2015 I subscribed Freedome. Soon after that I sold my IPad. Now I do not want to renew my licence any more but the problem is that I can't find (and then manage) the purchase on ITunes. I do have the original receipt but without any reference number etc... What should I do now?
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Freedome License issues
Hi there, I bought 1 freedome license for several devices. Because of regular reinstallations/wipes on both android and windows devices, my licenses are all used. I understand you have solved this issue for windows clients now, but this still leaves my android device unprotected. Is there a solution available/being worked…
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FTP Port 21 blocked?
Hello, since I am using Freedome sometimes when I connect to an FTP server via Transmit I receive the error that the port is not valid: Spoiler (Highlight to read)Server: Illegal PORT command Error -162: PORT failed Server: Illegal PORT commandError -162: PORT failed I use the normal FTP port 21 with passive mode = on. On…