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IP adress
The system give you an IP Adress. Is this IP for 1 user only or is it a shared IP? If it is not a shared IP, will you concider make it shared? That will increase the anonymity dramatically.
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I lost a lisence because I had to reinstall the windows
Hi, I had a freedome license for my computer ( 5 licencse for 1 year), which I got because I had bought f-secure SAFE for 5 devices. My freedome worked, but after reinstalling the windows, I cannot use that code which came to my e-mail on august. What should I do? -Pekka
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Freedome reveals my ip-address + mystery address in USA
From this page you can check if your vpn is leaking your ip-address. This page gives me three ip-addresses 198.18.13.142 (?????????????????????) 86.50.XXXXX (my own) 188.126.80.26 (Freedome's chosen location) What is that third ip-address?! You can (probably) fix the leaking problem by loading some app like Scriptsafe but…
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Freedoms selecting wrong city
I set freedome yo the Pacific Northwest and it routed through a sever in Helsinki , I selected Mexico and it routed me thru Beirut. What's wrong? How do I fix.
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iOS - VPN gets disconnected in standby
Using latest Freedome on my iPhone 5s with iOS 9.1. The VPN symbol disappears when the screen goes off, as soon as I turn it back on, after a while it appears again. This currently happens everytime the display goes off. Tested with NL and DE node. Did remove the configuration and uninstalled, restarted and reinstalled.…
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Freedome won't connect and then after a while it just crashes
This is using windows 10 and Freedome 1.0.2246.0.
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Freedome latest windows update
Hi, This message just lo let you know that the latest update of Freedome on my Windows 7 has introduced some kind of bug: I use to make windows to hibernate by closing my laptop when I do not using it and since the latest Freedome update (version 1.0.2246.0), when Windows is awakening sometimes a Freedome error message…
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Freedom Voucher
Hello, recently I was lucky enough to receive a voucher to evaluate your excellent multi-device Freedom VPN product for a year. Recently I had cause to reimage my devices (I am a security guy and often comes with the territory). Since I reimaged, the voucher that you were kind enough to provide me with is no longer…
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Freedome slowing down
Hi, I am trying to watch Netflix with Freedome both through Finnish and US servers. Earlier it worked fine, but nowadays doesn't work at all sometimes of the day. Has F-Secure become greedy lately to sell more subsriptions than capacity can handle or what could be done? My internet connection is >30mbps and should not be…
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Freedome cant connect
Hi Im trying your product, but t dosnt seem to work. It just says connecting... I have uninstalled my internet security protection from AVG and im using Windows 10. I have read on the forum and tryed to make freedom work, but no luck.
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Intermittent connection with any location. DNS_PROBE_FINISHED
Hi, I am experiencing serious connection issues on Freedome for Windows 8.1. Regardless of which location I pick or which browser I use, the connection works for 30 seconds to a minute before it stops. Chrome gives me a DNS_PROBE_FINISHED_NO_INTERNET message, refreshing the page delivers a few DNS_PROBE_STARTED a few times…
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Visual Studio Android emulator causes disconnect
Hi, I'm running Freedome on Win 8.1 64 bit and Win10 64 bit systems. Running fine until I installed the Android development system under Visual Studio 2015. When the Emulator starts from Visual Studio - you are asked: "Do you want to configure the emulator to connect to the internet? Your computer may lose network…
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License deactivation and reactivation
I have bought a 12-month 5 device license for Freedome. I work in mobile software development and go thru devices very fast. Is there a way to first of all see on which devices my 5 licenses are activated on and secondly deactive the license from some of my old devices in order to be able to activate Freedome on my newer…
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Payment Procedure
I would like to use the Freedome product on my Mac and iPad, only those two devices. I am looking forward to have a word of advice regarding the more convenient payment option I can get, taking into account that the subscriptions offered on the website starts with three devices. Thank You!
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Internet connection failed when Freedome is on
I installed Freedome yesterday and it blocks the internet connection. When it is on, I have no internet connection. What shall I do? What is the problem? I called the product support and they said that they don´t know anything about this product???? Feels very helpless. It happens to all locations. In my tablet it works…
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Freedome won't open after update
Bought SAFE (1 year for 5 devices) months ago, received an email about a voucher for 1 year use of Freedome (in august to be used before 30.9.2015). Have SAFE installed on 3 devices. Took that offer and installed Freedome onto two computers. One computer (win 7) has not had Freedone used or updated since installation and…
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Moving Freedome subscription to a new phon
Hi! How can I move a Freedome subscription from my old phone to a new phone (both Android)? Thanks!
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Freedome suddenly not working
Been using it all right for past 2 months. I use it to bypass SonicWall installed by workplace. Suddenly won't work today and only keeps connecting.... Using Mac osx 10.9 Help
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Freedome update problem. Error, something went wrong, we are sorry.
Freedome 1 year/3 devices: laptop, not working; PC, not working; cellphone, not installed Windows 8.0 laptop with Microsoft November 2015 patches. This is my main machine. Freedome 1.0.2085.0-->1.0.2246.0 Freedome-window New update available We have an updated version of Freedome for you to install (1.0.2246.0). Do you…
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Freedome impacting seriously battery life mobile phone
Hi, I have a Sony Z3 compact running under Android 5. I installed Freedome about 10 days ago. Since then, the autonomy of my mobile is divided by 4 !!! From about 4 days before the installation till 18 hours now. When looking to the statistics about the battery usage, android tells me that Freedome is consuming 80 % of the…
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How to Cancel?
Hi, I would like to cancel my account and I was wondering how do I go about cancelling it? I have no need for it any more.
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Re: "Campaign Expired"
I cant get my key for freedome..it always gives me this kind of error : We could not deliver the subscription key or download link to your e-mail address. Please fill in the order form at www.f-secure.com/offers/exclusive again, or contact F-Secure support at…
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F-Secure Freedome
When I open F-Secure freedome on my Windows 7 desktop, it says that I have 2153 days (6 years) left of service, but when I open F-Secure freedome on my Android smart phone, it tells me that my free trial has ended. Does anyone know how to fix this?
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Too Many devices usedÉ
I reformatted my system and when I tried to re-install Freedome I was told I had used the max number of devices..I can use 3 and only have it on my laptop..so should have 2 deviced left. How do I get the prg to recognize that it is only one 1 device....
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Netflix US
Hello. I have downloaded the F-secure app. My language is DUTCH and I have a DUTCH Netflix account. I changed my location to US but I don't see Netflix US. Can you help?
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Can't use 5 device license on iPhone, ID not valid
Hi, It seems like there is alot of trouble surrounding the licenses and it's not different for me. I recently bought the 5 device license for Freedome. I'm using it on 2 Macs now and wanted to add my iPhone, but on iOS, I'm getting the message that the ID is not valid for the device. Support chat couldn't help me. I'm…
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Fatal Error / Freedome for Mac
I have been running Freedome on my MacBook Pro (15" Yosemite 10.10.4) for a couple of months with no issues and suddenly got this morning a Fatal Error (Data required to run Freedome is missing or corrupted. Please reinstall the softwares). And I haven't done something extraordinary before my Mac was shut down. I deleted…
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Error Message
I keep getting this error everytime i turn computer on. Anyway to fix this?
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FreedomeVPN battery problem
Hello, i have a big problem using Freedome (v2.0.29.2964) for Android OS (v5.1.1), since i use the app, my battery is running empty much faster! Anything i can change in settings to solve the problem? Right now, the app is not usable eating my battery like this! greetings, sfof maybe something to do with this? :…
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Freedome will not work!
G'day, Just bought a sub to Freedome because I'm travelling in China and want access to FB/Youtube etc. However, after installing, I click connect [to the Australia server], it says it connects... But then I go to my browser etc and it claims I have no connection to the internet. Can someone please assist me? Thank you
