Freedome blocks iCloud sync

Jhx
Jhx Posts: 10 New Member
in F-Secure VPN
Looks like Freedome blocks iCloud sync between Apple devices. I just spent a while investigating why my iCloud-saved files do not appear on my iPhone iCloud Drive. Then noticed my Mac had Freedome connection on and iCloud couldn't sync.

I turned off Freedome and files were saved to iCloud immediately plus they showed up on iPhone, too. It was clear the cause was the Freedome connection.
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Comments

  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hello JHX, 

     

    Could you try to activate the following option in your client to see if it helps?

     

    https://community.f-secure.com/t5/Home-Security/When-should-I-use-the-quot-Keep/ta-p/77239

     

     

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  • Jhx
    Jhx Posts: 10 New Member
    Hi Ben,

    I understood the link you provided me with was for the iOS client. My iOS device didn't have Freedome connection switched on though, only my Mac. I created files on my computer (while on VPN) and they didn't upload to iCloud Drive until I disconnected the VPN.

    I just used my iPhone to check if the sync was ready. The VPN connection on my Mac was Finland, FYI.
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  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hello JHX,

     

    Could you try to disable both tracking protection and browsing protection to see if that helps?

     

     

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