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forgot email and password
I purchased license for 3 device , now i am using new version of windows 10 , but i forgot my email and password. How i can get my activation code?
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F secure not working" Code not valid on this device"
I purchased the device subscription, and successful installed freedome on my phone laptop. However, after i had used it for sometime it stopped working, it started saying this code is not valid for this device. I tried using the same code over asnd over (the only code I have), but it's not accepting it. please what can i…
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gmail and/or POP "problem"?
I've just installed Freedome onto an iMac running under the latest version of El Capitan. I previously had Freedome only on my iPad but have now extended the subscription. With Mail, the iPad worked just fine, but on the iMac my gmail POP accounts keep going off-line with the message: There may be a problem with the mail…
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"Could not verify your code error" after Windows 10 upgrade
I have just upgraded to Windows 10, but now get a "Could not verify your code error", even though I have just purchased a 3 device subscription Please explain how to reolve this
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AirPlay
AirPlay does not work with beta 9.3.3 any chance of a fix before I commit?
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Upload flood after using Freedome for a while
Hi, I'm testing Freedome with a (sluggish) hotel WiFi network. At first the connection works perfectly, but after a while the I notice that the Freedome TAP driver tries to transmit data at a huge rate, much higher than the hotel's WiFi capacity. This also prevents browsing and streaming video. Screenshot of Win10…
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Mac OS X Crashes (kernel panics) when using Freedome
Hi, I've been using Freedome for Mac OS X since about the beginning of the year (2016). During this time I've started to experience occassional, but frequent system crashes, where the laptop restarts due to a problem (kernel panic). Mostly these happened when waking up from sleep, but it was not just that, it could also be…
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Renew or not the license ...........
Hello, my license is about to end wanted to know if I have any discount for renewing the product !! ??!!???
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Freedome Lot of interuption
I have had the Freedom about two years. I have often interruptions in network traffic and is very unhappy . Is it malfunction or be it a special setting in the router that I use. I use iPhone 6 and iPad Air with latest OS . Freedom 2.0.6.03 . I often try second server such as Espo , Stockholm , Copenhagen sometimes with a…
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Unable to activate on IOS device
Hello, I have purchased 5 devices license for freedome. The one IOS telephone was forced to be reinstalled and now I am unable to activate license on that telephone. I receive error "Could not verify account. Please try again later" All other devices continue to work fine, but I cannot activate the telephone again :/ Help…
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Subscription code invalid
Hello, Trying to watch football and when I installed the new version the software says my code is invalid. How to proceed? -Robert
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How to reclaim my paid license
Hi, My windows 10 crashed a few days ago and was not able to fix itself with any recovery procedures. I had to reinstall windows 10 again. I have a 5 licenses freedome subscription and would like to reclaim the license I lost with my windows 10 crash. Have you been able to implement the reclaim license feature to your…
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WiFi Problem with Freedome on Win 10
This problem began 7 days into the 14-day Freedom trial. When the PC first boots there is now no internet connection via WiFi. Once Freedome is launched and Protection is turned on, the WiFi internet connection is restored. If the Freedome app is then closed, the wifi connection will remain. It's an easy thing to work…
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DNS problems in Windows 10 with Freedome
There seems to be somekind of a bug in F-Secure Freedome 1.5.3284.0 and Windows 10. Tested this with three machines. After installing or upgrading to 1.5.x Windows loses its ability to automatically use DNS-server. DNS works if server is configured manually or Freedome is on, but with automatic settings and Freedome off…
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Banking while running freedome
Whether my financial information is safe if I am shopping while running freedome vpn?
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How to transfer code from one pc to another?
hi, recently i bought a new computer so obviously i want freedome to be there.. i went to the old pc and deleted the whole application. when i tried to register the code to the new pc, i shocked when i saw this message "Could not verify your Code. Please try again later." now it's been 24 hours and i'm still trying to…
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iPhone
Suddenly Freedome not working on my Iphone5s and IPad mini
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mobile
I have subscribe for a year for 3 installations but I will change my mobile soon ... Can I use the same key on the new mobile ? Thanks
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Problems
I purchased F-Secure freedome yesterday and been trying to get to work to no avail. When I install, i get window with the following message: Windows requires a digitally signed driver A recently installed program tried to install an unisigned driver. This version of Windows requires all drivers to have a valid digital…
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Freedome on iOS is dropping / reconnecting
Hi, I can't troubleshoot this any longer. I have: iPhone 6s iOS 9.3.2 Freedome 2.6.0.3907 The app is very regularly dropping the connection and reconnecting. It does not matter if I change the server location or delete the app and reinstall. It also seems not to matter if I am on WiFi or data. Freedome is becoming an…
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Can't get into the XboxLive
Hello,I have this this problem if Freedom is ON (disabled: Browsing and Tracking protections). Connection fails already in a testing phase. If I'm using other similar products e.g. Kepard there are no problems. What VPN protocols Freedom supports and how to activate one (OpenVPN)? Or what could be wrong? Thank you, Br…
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IP problems with Freedome and Windows 10 Preview version 14366.0
Updating to Windows 10 Preview version 14366.0 with Freedome already installed and not active. Blocks Windows from fetching IP config from Router. It works as long as you don't need to renew or switch router. Nothing in router log. Solution: Reinstall Freedome
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Unable to open any web page while Freedome is on.
I just subscribed to freedome, because i was happy at the product while i was using it for the free trial period. Now that i bought it and selected any of the options to connect , i cannot connect to any web page when i have freedome on. It doesn't show that i don't have internet, it just doens't connect anywhere:…
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iMessage and iCloud services not working while Freedome is on
Hi, I'm currently travelling in Vietnam and been using a lot of public wifis. Web browsing and whatsapp work fine with Freedome on. Unfortunately neither iMessage nor iCloud email work with Freedome. When I turn it off, they work fine. I tried to change settings (privacy tracker off, safe browsing off, location services…
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Security at Freedome server
Are there any security measures at the Freedome server end? Like firewall or other filtering of malicious traffic. Or is the endpoint of the VPN connection just a "dumb" exit point for my traffic?
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Freedome has stopped working
Hello. Recently I got a problem with freedome after updating my phone. Whenever I boot the up, I get 2 notifications that say "Freedome has stopped working". I'm using Oneplus one on android 6.01 and Cyanogen 13.1. Is there a solution available for this problem? Also, can freedome be uninstalled and reinstalled with the…
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Activating keys does not work as promised
Hi, I have 5 installations in my computers and mobile devices. After the renewed key policy I read from your support forum that even thogh I cannot, anymore, enter keys when they expire it is now possible to put the first key in the device that has most days left and that day count will be used for all the devices (see:…
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Changing my IP address
How can I change my IP address? (I am talking about the IP assigned by Freedome, not the one assigned by my ISP). The reason for changing my IP is to make it harder to be tracked. If this reason does not make sense I would be interested to know. Although Freedome provides an encrypted "tunnel" it still may (as I understand…
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Freedome subscription use
Trying to downlaod above paid subcription but unable to do so??? I have 2 versions of freedome in m applications folder do I need to erase these first as it says cannot be deleted as in use??? regards Paulene EDIT: Title
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Freedome won't turn on
Hi, I have freedome f-secure on my Galaxy Tab A 9.7. It worked fine at the beginning but now I can't turn it on (the center button). I turned off app optimization in smart manager back when I first installed freedome. I don't know what has changed since but it hasn't been working for at least the past month. Any…
