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Freedome on iOS is dropping / reconnecting
Hi, I can't troubleshoot this any longer. I have: iPhone 6s iOS 9.3.2 Freedome 2.6.0.3907 The app is very regularly dropping the connection and reconnecting. It does not matter if I change the server location or delete the app and reinstall. It also seems not to matter if I am on WiFi or data. Freedome is becoming an…
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Can't get into the XboxLive
Hello,I have this this problem if Freedom is ON (disabled: Browsing and Tracking protections). Connection fails already in a testing phase. If I'm using other similar products e.g. Kepard there are no problems. What VPN protocols Freedom supports and how to activate one (OpenVPN)? Or what could be wrong? Thank you, Br…
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IP problems with Freedome and Windows 10 Preview version 14366.0
Updating to Windows 10 Preview version 14366.0 with Freedome already installed and not active. Blocks Windows from fetching IP config from Router. It works as long as you don't need to renew or switch router. Nothing in router log. Solution: Reinstall Freedome
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Unable to open any web page while Freedome is on.
I just subscribed to freedome, because i was happy at the product while i was using it for the free trial period. Now that i bought it and selected any of the options to connect , i cannot connect to any web page when i have freedome on. It doesn't show that i don't have internet, it just doens't connect anywhere:…
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iMessage and iCloud services not working while Freedome is on
Hi, I'm currently travelling in Vietnam and been using a lot of public wifis. Web browsing and whatsapp work fine with Freedome on. Unfortunately neither iMessage nor iCloud email work with Freedome. When I turn it off, they work fine. I tried to change settings (privacy tracker off, safe browsing off, location services…
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Security at Freedome server
Are there any security measures at the Freedome server end? Like firewall or other filtering of malicious traffic. Or is the endpoint of the VPN connection just a "dumb" exit point for my traffic?
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Freedome has stopped working
Hello. Recently I got a problem with freedome after updating my phone. Whenever I boot the up, I get 2 notifications that say "Freedome has stopped working". I'm using Oneplus one on android 6.01 and Cyanogen 13.1. Is there a solution available for this problem? Also, can freedome be uninstalled and reinstalled with the…
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Activating keys does not work as promised
Hi, I have 5 installations in my computers and mobile devices. After the renewed key policy I read from your support forum that even thogh I cannot, anymore, enter keys when they expire it is now possible to put the first key in the device that has most days left and that day count will be used for all the devices (see:…
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Changing my IP address
How can I change my IP address? (I am talking about the IP assigned by Freedome, not the one assigned by my ISP). The reason for changing my IP is to make it harder to be tracked. If this reason does not make sense I would be interested to know. Although Freedome provides an encrypted "tunnel" it still may (as I understand…
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Freedome subscription use
Trying to downlaod above paid subcription but unable to do so??? I have 2 versions of freedome in m applications folder do I need to erase these first as it says cannot be deleted as in use??? regards Paulene EDIT: Title
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Freedome won't turn on
Hi, I have freedome f-secure on my Galaxy Tab A 9.7. It worked fine at the beginning but now I can't turn it on (the center button). I turned off app optimization in smart manager back when I first installed freedome. I don't know what has changed since but it hasn't been working for at least the past month. Any…
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Compatibility with other security software
Can Freedome run concurrently with Symantec's Norton Internet Security on Windows 10?
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iOS won't let me use my 1 year subscription code
Hi there, i 'I purchased a one month demo of Freedome from the Apple App Store and was so impressed I decided to buy a one year, five device subscription from you so I could protect all my devices. However, the iOS subscription has now expired and I have no option of using my five device code to re-activate the protection…
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How to transfer code after reinstall windows?
Hello all, I install Freedome on 3 platforme - my iphone - my ipad - my computer Yesterday i need reinstalled windows multiple time on my computer . Now, i need reset all freedome licence for reinstall Freedom on - my iphone - my ipad - my computer because i used my 3 licences with reinstallation. Could you help me please?
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Lost my license
I have unfortunately lost my activation codes. I had to reinstall everything on my desktop computer and found out I've somehow lost the email with the activation codes to activate Freedome VPN again on desktop computer. I also can't access my F-Secure Account at that time and password recovery did not help me there for I…
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Lost my license
Hello, I have accidentally deleted the email where i had my license key for 3 machines. I have got my paypal recipe of the purchase available. Is it possible to recover the key somehow Please solve my issue Thank you
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Any news to share on freedome for Windows 10 mobile?
Hi, any news to share on freedome for Windows 10 mobile? Are there any plans on supporting Windows 10 mobile soon?
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Freedome not working in specific countries
Hello, I travel a lot and have successfully been using Freedome for quite some time. Now, though, it appears I cannot connect in e.g. Indonesia and Singapore. Freedome claims that the protection is "on" but as soon as I try to browse anything there's no connection. Having said this, Freedome works back in Europe. Have the…
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Freedome renewal on IOS
Hello I have 2 subscriptions for 1 year for Freedome that I purchased from the F-Secure Website in June and July 2015 (for 3 devices each). The first expires in 1 week. As such I renewed my subscription today by purchasing a 5 device licence, again through the F-Secure website. But I cannot extend my license on my 2 IOS…
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Cannot turn Freedome on on Windows 10 pc or Android mobile following update
Morning Freedome will not turn on Windows 10 PC or Android Mobile. Installed the update today on the PC. Could you please help? Thanks
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Update to Freedome for Mac fails
I got a notification that a newer version of Freedome for Mac was available so I clicked the 'Update' button. The Freedome UI showed an error message: I downloaded a version from the F-Secure website and tried to install but received the same message again. I did not uninstall the app first because I'm afraid I will lose…
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dns issuse
Hi, I had click an advertise at google.com while I was funning freedome but the webpage jump to another website h t t p :/ /5015. xg4ken.…
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Sony Video & TV SideView app and other Cast/Throw apps don't function with freedome on Xperia Z5
Hi, I've been using freedome on my Sony Xperia Z for over a year now and was fully satisfied. I could stream programs from my phone on my Sony bravia TV and use the Sony Video & TV SideView app as a remote. I recently bought a new mobile set, Xperia Z5 compact and I simply can use it in the same way without shutting…
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application error
My Freedom Error Windows 10 Home. It does not help reinstall the application
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Is Freedome protecting also thoughts?
I tried to open page godlessmom.com but Freedome prevented that and told it to be 'harmfull'. (first I thought it's done by SAFE...) Sounds like somebody has reported a site that they don't like instead of it being harmful technically. In my opinion F-Secure shouldn't put sensorship to ideas, but just to actually harmful…
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Freedome won't turn on
I was running Freedome with no problems when I was invited to join the beta program. I run the uninstall tool and installed the beta version. The beta version installed and I was able to register it. However, now Freedome will not turn on. After a short time it issues an error message and invites me to get a diagnostic. I…
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Freedome restart connection many times in hours
Freedome cut connection many times in 1 hours, but connect fast again. It isannoying, can i do something about it?
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Poll: Freedome iOS working reliably?
I am on an iPhone 6s with iOS 9.3.2 and it will just not work relibably and most of the time not at all. Removing the VPN settings through the app works most of the time but even that will not always work. Trying to connect to Amsterdam and Espoo. Please reply with what iOS version and device you are either succesful or…
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License Issue
Hi, Last week bought a five user 1 yr license. All went fine through installation and activation. But unfortunately my iphone got crashed and need to reinstall all. Tried to reinstall and reactivate freedome vpn, but it saying i already used max number of license. How to solve this problem? Devices active are 1. Mac 2.…
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Vocher code problem
Hi I installed Fredome for my windows about two months ago and used a vocher code and got a free three months trial, I accidentally removed the program and when I reinstalled it, it is saying your subscription is expired and that code is not working anymore when I tried to get free tial period again (although I had more…
