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How can I check my subscription?
I have a subscription to multiple devices, but now want to check what devices are using it. How can I see what devices are using up my allotted slots? I wish to connect a new computer, I'm sure I have more than one subscription option, but I only have Freedome on one other computer. I could transfer that allocation, but…
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Can't access Netflix Canada or USA or any other location anymore
Until now I have been able to at least access Netflix Canada and USA using Freedome, even though other locations have been blocked, but it is not working anymore. Netflix displays the Proxy error message everytime and from all the locations. I have it on both my mobile (Android) and PC (Windows) and neither is working.…
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Interface transparente
Bonjour à tous Je suis à la recherche d'une aide concernant quelque chose que j'ai vu nulle part. J'ai un abonnement actif FREEDOME avec 3 PC, 2 PC sur Windows 10 et 1 PC sur Windows 7. Par contre, l'interface de l'application sur Windows 7 n'apparait pas, j'ai juste un rectangle blanc en haut à gauche. Par contre,…
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Sharing Freedome from Windows laptop
I am using a Windows 7 laptop (wired to the wall jack) as a wifi hotspot to allow my smart TV to connect to the internet. When I start Freedome, the TV loses its internet connection; the laptop doesn't. There are a couple of old questions that suggest that in 2014 Freedome did not allow shared connections. Is that still…
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Freedome error after installing Windows 10
Hi, I made a fresh install of Windows 10 and after that I have a problem with F-Secure Freedome. It's almost as if only the interface for Freedome is installed but nothing else. The installation completes without errors but when I press "On" in Freedome I get an error message stating that something went wrong. When…
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Unable to watch Netflix while connected to Freedome
I reside in the USA. I am connected to a USA Freedome connection (I've tried multiple-- southeast, south, etc.) Netflix is apparently blocking any connection with IPs belonging to Freedome. I value my privacy and wish to maintain my connection to Freedome while viewing Netflix. I am not violating their terms of service…
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Firewall
Can I delete my firewall now that I have Freedome?
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Downloaded Freedome once. Installed once. Code doesnt work?
I recently switched to Comcast Xfinity and activated the Freedome VPN that they provide their users. Downloaded and installed the software only once. When I entered the code it said, "You have reached the maximum number of installations with this code." I guess the max for this code is zero, because it has never worked.…
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Freedome TAP driver digitally signed driver error
When installing Freedome, Windows tells me that TAP driver cant not been installed because it does not have digital signature. I found another topic where they are telling that https://technet.microsoft.com/en-us/library/security/3033929 should be installed. When i try install that, windows tells me that i already have…
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A digitally signed driver is required
it does not work and it gives this error: A digitally signed driver is required and says: TAP-windows virtual network(NDIS6.0) The OpenVPN project windows blocked the istallation of adigitally unsigned driver. pls help!
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Freedome installation is not compatible with Windows 1607 (Annuversary Update)
Hi, I tried to install Freedome on a clean installation of Windows 10 (1607) but it turns out that Windows cannot validate the VPN driver signature. Here is a screenshot of the device properties. I had Freedome previously installed on another machine which I then upgraded to Windows 10 1607 and it works fine after the…
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Freedome vpn does not stay on
Freedome VPN does not stay on if not actively using some app that uses internet connection. When select the app again it says on and it it connects automatically again. Did not have this problem with my older phone Samsung Galaxy S 3. Now I have Huawei P9 Lite, Android 6.0
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Yle Rio app stopped working
After last nights update on Yle Rio app it stopped working with Freedome. Any ways to fix it?
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When I extended my Freedome 5 license subscription some I got Safe NOT Freedome. I only want Freedom
HOw do I switch to freedome only? Help Please
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how do i....
how do i cancel a support request after sending a ticket in if i solved my own problem??
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Being anonymous? Maybe not
Looking at an article on torrent freak The question was: Do you keep ANY logs which would allow you to match an IP-address and a time stamp to a user of your service? If so, exactly what information do you hold and for how long? Answer: do not keep any such logs. If ever required by law under a jurisdiction, we would…
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Freedome Virtual Network Adapter won't install
I try to install Freedome to give it a try but when I do the network adapter never installs. I do see the Freedom TAP Driver in my device manager with a yellow exclamation point but not adapter in my network connections. Because of this, Freedome always fails to initialize the VPN. Any tips?
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Apps bypassing vpn : Problem to Turn On
Hi Everyone, I have freedome on two Android mobile devices and it works like a charm. Instead on my Tablet Nexus 7 2013, when I set an app (Netflix) to bypass the vpn, the F-secure Freedome goes in a permanent status of "Connnecting......On" and terminate in an Off status at the end of the time-out. Even if I delete the…
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VPN running but my IP address is not using VPN gateway?
Today I noticed that Twitter was reporting that I was logging in from different IP addresses. I run freedome vpn 24x7 and have the "always on" option enabled. I am using an iPhone 6s running 9.3.4. I just went to whatsmyip.com and they reported an IP that was not reported as an Freedome gateway although freedome was…
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Freedome Renewal
I have just renewed f secure on line although it doent run out to october. Does this carry on from then and how do i get into f secure freedome i cant find it on my computer EDIT: Title
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Android App not working in United Arab Emirates
Hello, Previously Freedome app was the best app to use over here to use as a VPN and it unblocks all Whatsapp / Viber. And most of the websites as well. But since last few weeks its not connecting. It's showing connecting but not connected. What is the issue exactly? I already got for 1 year subscription with 3 license.…
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Connection speed with freedome
Hi, we are located in Singapore and have a fast fiber connection which on my Windows PC provides measured actual speed of around 200Mbs (on Ookla) however when I turn on Freedome on speed diminishes to 20 Mbs (Freedome Singapore server) and even worse to 2-3 Mbs ( Freedome Finland server). I know that the virtual VPN…
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Please help - F-Secure Freedome subscription
Greetings I have a Freedome subscription from F-Secure for 3 devices. I entered the code on my Mac and it was accepted. When I try and enter the code on my iPhone app I get an error - Oops You have already used thus ID on this device. I have tried to restore purchase but I am not having luck. Please help. Thanks Aki
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blank screen
Screen gone blank on software but it said it was working I can't see anything happening..
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Problem of port with freedom
Hello, First of all, please forgive in advance my poor technical english in computers My problem is the following. When I've bought Freedome, I had a box and everything was working well. Because of several problems, I've obliged to change this box for another (same provider). For different reasons, I have to exchange…
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Code for both pc and ios?
I have Freedom 1 year for 5 devices. Can I use the same code for my IOS on iphone6s?
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Configuring Freedome for Iphone 6 touch id
Hi, I just got a iphone6 and i can't get freedome work with touch id. It asks for VPN configuration for it. Where can i find them? Thanks!
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Retrieve key of installed Freedome instance
I've purchased several copies of Freedome, each for 3 devices. Now I can't remember which key was used for activation on which device.? Is there a way to display your own subscription key on an installed Freedome instance?
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Multi-Platform Subscription expired but Mac app says its not
Hello, i have an issue with my Freedome VPN app for Mac. On my iOS devices i see that my subscription has expired and i even received an email about it. But on my Mac, the app still tells me that the subscription is active until April 22, 2017. i have tried reinstalling the app multiple times. Every time i did the…
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ABC Broadcast US
Hi. When I connect to a server in the US, I stll can´t watch ABC Broadcast channels. Is it because its a cable channel and therfor just available at a charge or is anything wth my browser not ok?