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how to activate Freedome on Mac
Hallo,I’ve got a Freedome VPN license, as iI purchased the app in the app store for iPhone. Now I have downloaded the Mac version on my computer but I do not know how ti activate my account. Thank you for your help.Tomasz
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Connection failure after installing freedome in ios
Hello, I installed freedome in my ipad but now it is not connecting to internet all. What is the reason and what could I do? I am staying in Nepal at the moment.
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How do I deactivate a device from my subscription?
Hi, I purchased an Freedome 12 months for 3 devices subscription. It's currently activated on 2 iOS and 1 Windows PC. I'd like to deactivate the PC and replace it with another iOS device, how do I do that? By the way I've already tried uninstalling the app from the PC and then activate on iOS but was informed that my…
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Pre-paid freedom vpn subscribtion doesnt work.
i bought a freedom vpn personal code for 1 year to my new iphone 15.7 I downloaded the app and activated the code then i accidentaly got an old backup of my old iphone and i needed to do a factory reset. Then i download all my apps again including freedom and try to return my subscribtion and it didnt work and my…
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When turning Freedome on I can't connetc anywhere
I just insatlled Freedome on my PC (Windows) and if I turn it on, I do connected to the server, but can't connet to any web site neither with IE or Firefox. I am in China and VPN tunnels in this apartment's WLAN are allowed, as I have no issue to use Ciscoanyconnect for work. Any idea what could be wrong?
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Freedome installer does not work
When I start Freedome installer, Task manager shows the process starting which is followed by Freedome installer GUI and COM Surrogate. The processes fail and no GUI windows are shown. What should I do? Windows 10 Pro 32-bit Event Viewer logs: Log Name: Application Source: Application Error Date: 8/1/2016 3:34:41 PM Event…
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Randomly not protected when resuming from suspend
I've been having a problem recently where Freedome isn't ON any more when I resume from suspend. It seems to be fairly random so far and I've had to ensure the Freedome system tray icon always shows on the taskbar so I can tell if it's on or not. Anyone experienced this? Windows 10 x64. Thanks
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El Capitan 10.11. Can't open Freedom
What should I do in order to be able to use Freedom after the latest update to O X El Capitan 10.11.5 ? When I try to connect it's trying to open the connection until comes "can't connect Freedom"-notification.
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"Could not verify your account" on iPad Air 2
I have a five-license subscription for Freedome. It's currently activated on: * My Macbook Pro * My iPhone 6 * My Windows 10 machine * My second laptop at work and now I'm having trouble activating the fifth one, on an iPad Air 2. I keep getting the message "Could not verify your account. Please try again later" even after…
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Mainland China and Freedom not working at all
Hello, I just got back from Finland with my brand new Mac and PC (Windows) and my brand new license for Freedome. I've had PandaPow and Express VPN earlier but I changed them as the latter had problems working with the other F-Secure products. However, last two days I have not been able to connect VPN at all. It takes for…
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CODE for paid pren.
12999763169054705758.1384175635925320..0 My order nr paid July 22.. Want a code to install on another unit too
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New User Unsure of How To Use Freedome...?
Hi all, sorry to be creating a post in this forum, but I didn't know what else to do. I just bought a 12month subscription to Freedome and I received an invoice via my email account and everything is fine. Before I bought Freedome I did some reading and it became very clear that F-secure is a great and reliable company so…
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code lost
Posts: 2Registered: 14-06-2016 Lost my licenseOptions 14-06-2016 08:09 PM Hello, I have accidentally deleted the email where i had my license key for 3 machines. I have got my paypal recipe of the purchase available. Is it possible to recover the key somehow Please solve my issue Thank you I don't speak English and i…
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Freedome not working properly on iPad with WiFi
I bought Freedome for my iPad and when I open it, it tries to check that the VPN is okay it gets stuck there and one moment later it asks me to reboot the device. The same happens with other locations. With 3G it works as it should. I don't have this same problem with my phone or my computer when using the same…
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Cannot connect to internet when Freedome is on
I recently bought Freedome for a year. In the beginnibng it worked fine, but now I loose the internet connection every time I put Freedome on. I use my laptop at home where I have a 4G connection which has not been causing any other problems. Please, give me practical advice what to do! Otherwise Freedome is useless to me…
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Confirmation of Payment renewal
Still have not received confirmation of payment of rene wal of subscription shel12 @Laksh wrote: Thanks for your update, Dougie69. I have highlighted about your community post in the case opened with our support. EDIT: Title
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Resetting Subscription Devices
Having had to upgrade my iPhone I now find my 3 licence multi subscription will not work in my new device. There doesn't seem to be any advice on here as to how this can be reset, despite the support article suggesting otherwise. Can someone please DM me? My chat after 20m "on hold" was cut.
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Compatibility of Freedome with Norton 360
Hello, Doing the installation of Freedome on a pc with Windows 10, it seems there's an incompatibility with Norton 360 since there's a message asking me to delete Norton 360. Is there another way than delete Norton 360, like deactivate it until installation is complete? If not, will I be able to reinstall it? Basically,…
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Connection very slow with PC when using Freedome
Hi, I bought 5 licenses of Freedome few days back and put two of them in my pc and my laptop. I noticed how the connection is very slow on my PC, but not on the laptop. PC speed w/o Freedome: normal DL 100Mbps / UL 10Mpbs, ping around 50ms and with Freedome on DL 1-2Mbps / UL 0.X Mbps, ping over 100ms. Laptop speed w/o…
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Unable to connect
I have a subscription for Freedome F-Secure. The program is not able to connect to any of servers. I'm using Win 7 . No firewall is active. Please help me fix this issue asap or give my money back.
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IMDB language is set by my actual location despite Freedome
For some reason IMDB has started using translated movie names based on your location. Even with Freedome on they detect my actual country location. It also happens regardless of my browser language. Is this unexpected? Windows 7 64bit.
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Application bypassing the VPN on Windows
Hi, I noticed today that on the Android version you can choose apps to bypass the VPN. Is this possible on the Windows version? I couldn't find it. I'd want to make my Teamspeak bypass the VPN, cos sometimes I use the VPN to use e.g. Katsomo in Finland (I live in Germany) and all my friends are like "oh are you in Finland…
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Need erlier version for f secure freedom vpn software as my video driver does not support to direct
Need erlier version for f secure freedom vpn software as my video driver does not support to directx 10. Thanks, Pravin
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F-Secure Freedome falsely categorized LiveChat tracking code
Hello, I am from LiveChat Technical Support. One of our customer, who is using our software, and at the same time is using F-Secure Freedome VPN find out, that F-Secure is blocking LiveChat tracking code with Safari on Mac. Is it possible that you could whitelist our domain globally, or explain how it might be done on our…
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Unable to login to twitch.tv when using freedome
Starting from today I've been unable to login to twitch because of the VPN. Is there any way to get around it? "You have been blocked from using Twitch. Please visit the Support Center for more information on why you may have been banned."
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No option to enter registration Code on IOS
I have previously subscribed for Freedome on iOS via the App store. I have now allowed that subscription to expire and instead purchased a multidevice code via the F-Secure website. However there is no possibility to enter the code into the iOS app. I have uninstalled and reinstalled the app, even turning off the device in…
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VPN connected but DNS isn't resolving - Windows 10
Hi, I'm at loss with this. without VPN internet is connected on Wifi as normal. Freedome VPN connects to all locations but two distinct behaviours occure a) once freedome connects no browser has internet connectivity (hosts not resolving) b) only occasionnaly one resolve attempt might succeed after 5 minutes or more. But…
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freedome win/android
Hi all, new to freedome. Great so far. 1. Win: it's possible to set websites that arent't covered by the vpn? background is the netflix ban. I only want to use freedome for security reasons - not for watching geoblocked content. On Android it works when i set an app to overgo the vpn service. This way it works well for the…
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find your code
how on earth do you find your code when installing on a new device, my 30 day free trial has finished and i have a subscription for 3 devices. However I can not get my code from anywhere and yes I have contacted the support centre with no reply as yet
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Upgrade from 5 device to 7 device subscription
I recently bought a F-Secure Freedome subscrition for 12 months for 5 devices. I need to add one more device. How can i upgrade to the 7 device subscription?
