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New phone transfer not prompted
I have just purchased a new phone and installed Freedome ( I have 12 months on 3 devices purchased via Cleverbridge). The new phone is stating "You have reached the maximum number of installations with this code. Please make a new purchase to extend your Freedome subscription" All I want to do is transfer usage from the…
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Blocked web site.
Why does F-Secure Freedome block the website www.MajorGeeks.com ? This is and always has been a legit site.
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Freedome doesn't work anymore after windows 10 update
Hi, after a windows 10 update yesterday, freedome doesn't work anymore. I've reinstalled windows 10, then I uninstalled and resintalled freedome but it did not work. Each time I recevie the following message error: Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags(), depthBufferSize 24,…
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Trouble with freedome and netflix
Got the license for three devices with my friend, for her it works on netflix for me it doesn't. Is there a reason why it doesn't work for me? She's running a mac and i've got windows x as my operating system. Tried switching browsers and it doesn't work in any. Is there going to be a solution to this problem soon, i can't…
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Freedome code doesn't work
Hello! I got free voucher for Freedome from F-Secure because SENSE's shipping was delayed. I tried to put it on the Freedome app in my iPhone. Then it says "Could not verify your account. Please try again later". It says something about verifying my (Freedome) account but I don't have one. How could I get the code work? (I…
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Freedome says protection ON, web services see my actual IP
Hello, I installed Freedome to a fresh machine and I'm having a strange problem with it. Freedome seems to be working normally, I can connect and there are no error messages. The "traffic protected" counter increases as I use data. Almost all of the "what is my IP" sites however report my actual IP address. This includes a…
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Freedome 3 devices: Android -> iPhone ?
Hi, I bought Freedome for 3 devices, I use it on my Macbook, my Android phone and my girlfriend's iPhone. Now I cahnged my android phone for an iPhone and I would like to install Freedome on my new iPhone but when I try to register with the subscription code it tells me that I have reached the limit of platform using…
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Freedome connects and then immediately disconnects on Windows 10
I recently purchased a 1-year subscription for three devices. Freedome works completely fine on my MacBook running macOS 10.12, but on my Windows 10 PC it doesn't work at all. Freedome installs just fine and I can select a location and connect to it. However, about a second after I've connected to the VPN server the…
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No licence after updating
Hello! After updating to MAC OS Sierra, I can´t log on to the freedom. I´m using the F Secure Total, enter the email and password, and the security code from the Duo app. The I get the message that I don´t have a lisence. My F-Secure SAFE subscription is for almost one more year. Br. Roger MacOS Sierra, 10.12
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Espoo access points not capable of handling traffic on evenings?
Is Espoo access point unable to handle all traffic on evenings (local time)? I'm seeing a pattern where I need to change to Sweden and beyond as connection quality goes down on evenings. Haven't had problems elsewhere. Any plans for a fix? Devices: multiple Macs, iOSs in Finland
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F-Secure Freedome icon in menu bar not saving location on macOS Sierra
macOS Sierra gives the possibility to sort third-party menu bar extras. Unfortunately F-Secure Freedome doesn't use advantage of this new feature. After every reboot the F-Secure Freedome symbol is at the end of all third-party menu bar extras. Is it possible to implement that the location of the symbol is stored?
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Packet loss using Freedome VPN
I've used Freedome VPN pretty much since it started advertising on Youtube and it have run mostly fine but now all of the sudden I've started to experience huge packet losses.. My ping is fairly good(around 46~60 on both teamspeak and in games, but still way better if I turn off the VPN) but when I play games/stream etc…
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Problem with freedome when APP starts but do not connect
Hi Windows 7 with newest version of freedome. Windows received IP from DHCP. When Windows starts with freedome but do not connect option is set, Internet connection is not working. Problem is that DNS server is forced to 127.0.0.1. Not what is received from DHCP. Workaround is to connect freedome and disconnect. Then DNS…
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Does Freedom provide encrypted trafic?
Does Freedom provide an encrypted tunnel? Does it encrypt all the trafic between me and my isp and all internet trafic?
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DNS error Android 6.0
DNS server unavailable when connected with Freedome VPN on Android. Problem never happened after months of use until yesterday. Reinstall and connecting to other networks doesn't solved the problem
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refund
Need refund,I just paid for Ancestry DNA and that set me back a bit in my bank account plus the fact that my mother doesn't like me doing this online so if you don't mind I would like a refund.
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geo-blocking despite freedome
Freedome used to work to avoid geo-blocking (e. g. when outside Germany). Now this stopped and I get blocked. Any ideas what changed? Could services just learn about freedome and block their IPs since f-secure are outing themselves as the owners? Any work-arounds? Also sites like google with the captcha thing and others…
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No License available
Hi All, I subscribed to F-Secure VPN account and have trial period till 03/17/2017 but when I installed VPN for PC from homepage and try to activate subscription getting message as "No License Available". Please see below screenshot: I thought if clicking Add device from my account would fix the issue but it only installed…
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Turn off FreeDome over 3\4G
My network doesn't let me use VPN over their network when roaming so I currently have to turn Freedome off before I leave wifi (as I need wifi to install a new profile) and remember to turn it back on when I reconnect to wifi which is a real pain. 1) Can I turn Freedome\VPN on and off without having to install a new…
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Can't install Freedome on Mac
So my 5 day trial just expired, I clicked on the link to subscribe and bought a 1 year subscription. I got a confirmation email with a subscription code. When I try to update my subscription through the app it says I have no license after I log in. I tried to install the app again from the link in the email but this…
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Black Screen
So I went to my Freedome screen and it was pure black. I exited, and ran it as adminstrator. It still shows up as all black, and is no longer protecting and encrypting my connections. How do I fix this? And what's wrong?
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Does not work on Mac OS X 10.11.6... Freedome UI without text...
Just installed Freedome for Mac... Tried running the application... Absolutely no text on the user interface... I can see the main button and the icons on the lateral bar, but when I click on any button, there's absolutely no text whatsoever on the blue background... What did I do wrong and what can be done to make it…
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Freedome and Apple CarPlay audio problem
Bought a car last week with Apple CarPlay. Found would play music back for 5-10 minutes then: 1) there was a loud buzz over the speakers and the track indicator would suggest the music was still playing 2) the track indicator would then indicate the music had stopped. 3)The player app would close. This happened both with…
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Freedome don't work with Movistar+ España
Hi all, Freedome doesnt work with the ios app Movistar+ (spanish telecommunication provider). Wihth ExpressVPN the app works fine. Will you solve this problem in the near future ? Greetings Steffen
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Why Gmail and Linkedin says there is an intrusion on my profiles when freedome is activated ?
F-secure Freedome, OS Microsoft 8, Firefox browser or Thunderbird mail manager. Hi there, It's the second time gmail freezes my account and aks for a second identification (code by sms or on an email adress) saying someone in the USA "knows my password". The date and time given correspond to my own attempt. The main…
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Speed is down to 1 Mb/s with Freedome, 35 without.
Tonight, I had to disconnect Freedome, because of speed. Connected to Helsinki server, Ookla Speedtest shows 1Mb/s download, and without Freedome it is approx 35 Mb/s. This is no good! Ipad 4, IOS 10.
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Subscription problem: app wont allow to register code
Im having problems with both android phone and tablet. Freedome app wont allow me to write the code in when installing the app but instead autorenewal becomes active immediately. Where is the option to stop autorenewal and register a pre-purchased code?
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Refund iOS subscription
Hello, just want to start by saying I'm happy with the product freedome. Unfortunately I made a stupid mistake and bought the IOS subscription through my iTunes Store thinking it was the same cross platform or 3 device setup as the rest. Anyway, as I would like to use freedome of my home computers as well I would like to…
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Can't find my Freedome ID
Hi! How do I find my Freedome ID to use the app on my iPad in addition to my iPhone that I bought the app with? I tried all the numbers in the bill I got by email but none of them worked.
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F-Secure Freedome not connecting
F-Secure Freedome worked fine with my Widnows computer for a few days but now when I try to connect it, it does not work. For a while, it will say connecting after which it says that it is turned off. This has been going on since yesterday. I tried changing my location, restarting my computer and reconnecting to the wifi…
