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Subscription has expired on mobile device - butI have paid for an annual subscription
I bought a multi-platform Freedome subscription a few weeks back. On my Mac the software works fine and according to the "Subscription" tab it is active until Oct 2017. However, on my iPhone, the subscription has suddenly expired. Message: "EXPIRED Your subscription has expired. To renew your subscription, please contact…
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Release freedoms license
Hi, I have freedome installed and using a license on a laptop that has broken and cannot be repaired. How can I release the license so I can use it on my iPad instead?
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Possible to prevent kids switching off the Freedome?
Hi. Is it possible to prevent kids switching off Freedome application in iPhone 5S or on iPhone 4?
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Subscriptions
Hello, I purchased a subscription/license that allows me to have several devices on Freedome. Yet when I tried to install it on a tablet I purchased, I keep getting a "No licenses available" message! Why is this? I feel taken advantage of, since I paid for multiple licenses and have Freedome installed on ONE device! EDIT:…
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IPv6 leak?
Hi All, I've been testing Freedome's security using tools found in the following articles... VNP Leaks, Is your VPN Secure. (I know a little knowledge is a dangerous thing but...) Freedome passed all the tests I used (DNS Leak, Tor, Email, WebRTC, IP etc...) apart from 1. The IPv6 leak test from…
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Opera Max and Freedome
Has anybody any experience with Freedome and Opeara max? My understanding is that Opera Max would create a VPN connection and does not do that if Freedome is creating the VPN. The claimed benefit of Opera Max is saving in transferred data like some 200 megs when playing an one hour recorded video from Elisa Viihde. Is it…
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Set up on Laptop but how do I get also on phone?
New problem - although I will probably go to other VPN as I see this one not even in top 10 reviewed. Basically there is no service, no Chat Line, not even a Contact Us. I have this VPN on my laptop but don't know how to also put it on my phone. I wanted to find technical guff as well to compare how fast it is to say Nord…
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Freedome App bypass
Freedome VPN will not connect when bypassing apps such as Netflix etc. Not only will it stop working but requires a "REBOOT" before any " CONNECTIVITY" can be established "WITHOUT" the bypass. Uninstall, reinstall etc have been tried. OS Android 6.0 and 6.01 phone and tablets - all have most current updates available
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Malware/Trojan found on Android Samsung SSlibrary - further information/how to disinfect phone?
Hi, I got notification on by Freedome on my Samsung Note 5 (Android 6.0.1) about Infected app (SSlibrary with Trojan: Android/Moavt.4da88a2ab7!Online) but I could not find any further information on this trojan from your web site nor how to deal with this? Br Juzu
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Unidentified Network
Hello! Just purchased the F-Secure total security package, and am loving it! However, Freedome has started acting weird after my computer restarted this afternoon. The FreedomeVPNConnection is now listed as "unidentified" and some of my programs are unable to speak to their respected servers. thus I am unable to…
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map network drive blocked
How do I get access to my map network drive, it is blocked when freedome is turned on.
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F-Secure Key after Reset of Unit
I'm using a macbook and I need to reset my unit but I don't have a copy of the promotional key I used to activate my F-Secure Freedome subscription. I have an active subscription until April 2017 but I assume I won't be able to reinstall that subscription after reset without the key. Is there a way to pull the key from my…
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Freedome VPN Network Config
Hi All, Im running Windows 10 Pro... I installed Hyper-V and created a virtual switch using Freedome but Freedome stopped working, I sorted this with help from the community by re-enabling IPv6 in the Freedome VPN Connection... Since then I witnessed that a lot of traffic wasn't going through the VPN connection... So I…
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Virtual Machine setup / best practice and Freedome VPN
Hi, I'm wanting to install a virtual machine on Windows 10 Pro with Freedome already installed, I've enabling Hyper-V, after setting up the external virtual network Freedome stops working... How can I install and configure either Hyper-V or Virtual-Box successfully? Any help would be greatly appreciated. Thanks aM0nk3yboy
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iPlayer not working
Hi, I got a subscription today to discover that iplayer won't work with the VPN. Any ideas how to solve that? Being able to use iplayer was the reason for signing up in the first place. simon
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Wifi direct to tv not working when freedome on
Could someone please tell me how to get freedome to allow my wifi direct from tablet to tv to work. It connects fine but stops working as soon as freedome is turned on. TV is sony Bravia and tablet is samsung Thanks
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Subscription
Can I opt for monthly and assuming I have no problems change to the annual pricing?
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Freedome 3 seat licensing
I bought 3seat license, and activate those like this: 1. iPhone using Apple ID: X to get software 2. iMac using Apple ID: X to get software 3. iMAc using Apple ID: X(Y) to get software (same computer as in step2. but different user, and the software was installed thru Apple ID:X) (4. iPhone using Apple ID: Y to get…
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Does Freedome hide my Phone on wifi?
Hello. When i surf on my phone on my works wi-fi, can they see its me if I use freedome? Or does freedome hide me?
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Install via Remote Desktop
Hi there How do i start Freedome on a server via Remote Desktop? I could easily install it, but when starting it to configure it, it complains about OpenGL drivers missing (due to Remote Desktop). I really wonder why a VPN need's opengl drivers. Please help, would be quite a job to get a monitor/keyboard to the machine.
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Top up my subscription.
So, I have subscribtion that is active till aprill 2017 via coupon. Today I bought a 1 year more (Black friday offer). There is no possibility to add any codes to my vpn client due to fact it is active. What to do?
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Factory reset a iOS device and require to release a used license
Please could you assist me in re-activating my Freedome for iOS 10.1.1. I had to perform a factory reset on my previous iOS version. Receive the message "You have reached the maximum number of installations with your subscription."
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Subscription code not working
Hi! I just baught a code but it's not working. Get error messade when I type it in.
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Freedome closes wifi
After two days of using the free trial on my ipad, suddenly freedome will not turn on. When wifi is on with a good signal, and I try to turn on Freedome, it turns wifi off and is therefore not able to access the server. It worked fine yesterday, but now it does not respond, not even after several reinstalls. What to do?
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Confusing subscription management
Hi, When I bought a Freedome subscription for 12 months 3 devices I recived an e-mail with subscription activation instructions: * Download here (check) * Install Freedome (check) * Choose subscription from the sidebar menu and enter the code (doesn't work) - instead I get to choose from:* Subscribe now (takes me back to…
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Subscription / Where do I enter the code to?
Hi! i already using freedome, my subscription is active and valid until Mart 20, 2017; just now i purchased a new code 'F-Secure Freedome 12 months for 3 devices' for take advantage of blackfriday, but i can't enter my Freedome subscription code on application; because there is no place to enter the code: os: win 8.1 i'll…
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Freedome doesn`t work with Samsung Galaxy S6 Android
Hi, if I turn on the freedome protection, internet stops working completely. What could be the problem? Andoid version is 6.0.1
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refund please
this product does not seem to work. i cannot watch british catch up tv or get on the national lottery website. it also slows my internet speed from 300mbs to 15mbs. i would therefor be grateful if you could let me know how to get my money back stevew
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freedome app closes by itself on Mac
I have been using Freedome over a year on my Mac (Yosemite 10.10.5 on MBP retina), and during past couple of months noticed tendency for the application to close itself without any known reason. No error message, no nothing, app just closed and VPN off. When re-start app it works normally, until at some point closes itself…
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Can not use my code
I buy a code for F-secure freedome yesterday, and can not use it? Dont know where I need to use it, have try those places I can find? If I try under my F-Secure I need a name from a card or a box, and I got the code on mail with out a campaign name. PLEASE HELP. Annika
