Transfer to new PC please

Hy guys, my old UX31A has some issues with overheating, so I've bought a new Razer Blade Stealth. I'd like to deactive Freedome on the old ASUS and continue my subscrition on the Razer.

 

I for some reason cannot seem to find an obvious way to do this.

 

Can you guys please help me ASAP? I don't see an e-mail address for support anywhere either? Is this the only way to contact you regarding this simple issue?

Comments

  • LakshLaksh Posts: 4,443 Community Manager

    Hi Ramrunner,

     

    We have the license transfer functionality with Freedome on Windows/Mac/Android devices. So, on your new device, please try to install Freedome and this will prompt Freedome for a license transfer if all your licenses are used up already.

     

    You can also uninstall Freedome from your old device before installing it on your new device. This will make sure that your old device will not connect to the Freedome server for activating the license again.

     

    You can also get in touch with our Support team via chat or directly call them regarding your issue.

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