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How can i change the account from my old Iphone to my new one?
New Iphone, already 3 devices are set. Problem, old IPhone is brocken and i cant use the display anymore
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local http server
Hi, When Freedom is ON I can't acces to my local http server (port 8081) client and server are on the same local network 192.168.xxx.xxx
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Applications issue when switching off Freedome
After installing the latest update I encountered an issue when turning off F-Secure Freedome. Namely both my One Drive accounts cannot connect as well as Abode Creative Cloud. Everything seems to be fine, Ethernet connection easily connect the Inteernet.Only does apps produce an error. I've checked you r advice and after…
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How i Connect my freedom access to another android device?
How i Connect my freedom access to another android device? I buy already for 1 year 3 devices
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Freedome connection protocol
Hello, I want to know what is the protocol used by Freedome (SSTP, L2TP ... ) And what are the ports used for the connection. All the best
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Network connection issue with Android 6.0.1 when Freedome is turned on
I do not have Internet connection when f-secure protection is On on my Samsung Galaxy tab S2 (SM-T815), Android 6.0.1. F-secure ver. 2.2.1.4087. On the same network: I'm connecting successfully, f-secure protection on, on my Samsung phone (SM-N9005/Galaxy Note 3), Android 5.0. F-secure ver. 2.2.1.4087. Thank you for any…
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Freedome mac app
It would be nice if you could close Freedome window and the app would continue running in the task bar. Also when I wake macbook from sleep I have to turn wifi off and on again to get internet/freedome working.
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Is BBC now blocking iPlayer access to Freedome users?
Since yesterday (6th October) I have been unable to access the BBC iPlayer from France via Freedome running on my MacBook. Is this a known issue? Some details: I am running Mac OS Sierra and Freedome 1.6.3289.0 The same issue occurs using both Firefox and Safari I am not aware of any changes/updates to my configuration…
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I can't open freedome.exe
I downloaded the freedome.exe but when I clicked on it to open it, it (the F-Secure Freedome Installer GUI) just shows up a white space and that's all I see. What do I do to fix this? I'm on Windows 10. Thanks.
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Freedom is not aloud by Netflix to make a connection to her server
Hello everyone, I have tried to make a connection with Netflix Netherland. I got a message " you are using a proxy or a unblocker" . I have tried it several times, restarting the computer, delete all markers but nothing helps. I know that Netflix is started to block all Internet access feed by proxy's and unblockers. There…
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Intermittent Disconnects
I'm having an issue on Windows 10 losing internet connectivity while using Freedome. If I'm connected to the internet and enable Freedome, things will work fine for a while (usually from 10 minutes to an hour or two). After this initial period, pages will stop loading and my browser tells me I'm not connected to the…
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Delete devices off subscription
Hi, I have 3 device license. I installed it on my iphone and then tried my work computer. I would like to manage the devices, how do I do that? But I cannot log into any portal as I was never asked to set up any password when ordering the subscription. Thanks, Tash
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New phone transfer not prompted
I have just purchased a new phone and installed Freedome ( I have 12 months on 3 devices purchased via Cleverbridge). The new phone is stating "You have reached the maximum number of installations with this code. Please make a new purchase to extend your Freedome subscription" All I want to do is transfer usage from the…
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Blocked web site.
Why does F-Secure Freedome block the website www.MajorGeeks.com ? This is and always has been a legit site.
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Freedome doesn't work anymore after windows 10 update
Hi, after a windows 10 update yesterday, freedome doesn't work anymore. I've reinstalled windows 10, then I uninstalled and resintalled freedome but it did not work. Each time I recevie the following message error: Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags(), depthBufferSize 24,…
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Trouble with freedome and netflix
Got the license for three devices with my friend, for her it works on netflix for me it doesn't. Is there a reason why it doesn't work for me? She's running a mac and i've got windows x as my operating system. Tried switching browsers and it doesn't work in any. Is there going to be a solution to this problem soon, i can't…
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Freedome code doesn't work
Hello! I got free voucher for Freedome from F-Secure because SENSE's shipping was delayed. I tried to put it on the Freedome app in my iPhone. Then it says "Could not verify your account. Please try again later". It says something about verifying my (Freedome) account but I don't have one. How could I get the code work? (I…
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Freedome says protection ON, web services see my actual IP
Hello, I installed Freedome to a fresh machine and I'm having a strange problem with it. Freedome seems to be working normally, I can connect and there are no error messages. The "traffic protected" counter increases as I use data. Almost all of the "what is my IP" sites however report my actual IP address. This includes a…
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Freedome 3 devices: Android -> iPhone ?
Hi, I bought Freedome for 3 devices, I use it on my Macbook, my Android phone and my girlfriend's iPhone. Now I cahnged my android phone for an iPhone and I would like to install Freedome on my new iPhone but when I try to register with the subscription code it tells me that I have reached the limit of platform using…
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Freedome connects and then immediately disconnects on Windows 10
I recently purchased a 1-year subscription for three devices. Freedome works completely fine on my MacBook running macOS 10.12, but on my Windows 10 PC it doesn't work at all. Freedome installs just fine and I can select a location and connect to it. However, about a second after I've connected to the VPN server the…
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No licence after updating
Hello! After updating to MAC OS Sierra, I can´t log on to the freedom. I´m using the F Secure Total, enter the email and password, and the security code from the Duo app. The I get the message that I don´t have a lisence. My F-Secure SAFE subscription is for almost one more year. Br. Roger MacOS Sierra, 10.12
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Espoo access points not capable of handling traffic on evenings?
Is Espoo access point unable to handle all traffic on evenings (local time)? I'm seeing a pattern where I need to change to Sweden and beyond as connection quality goes down on evenings. Haven't had problems elsewhere. Any plans for a fix? Devices: multiple Macs, iOSs in Finland
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F-Secure Freedome icon in menu bar not saving location on macOS Sierra
macOS Sierra gives the possibility to sort third-party menu bar extras. Unfortunately F-Secure Freedome doesn't use advantage of this new feature. After every reboot the F-Secure Freedome symbol is at the end of all third-party menu bar extras. Is it possible to implement that the location of the symbol is stored?
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Packet loss using Freedome VPN
I've used Freedome VPN pretty much since it started advertising on Youtube and it have run mostly fine but now all of the sudden I've started to experience huge packet losses.. My ping is fairly good(around 46~60 on both teamspeak and in games, but still way better if I turn off the VPN) but when I play games/stream etc…
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Problem with freedome when APP starts but do not connect
Hi Windows 7 with newest version of freedome. Windows received IP from DHCP. When Windows starts with freedome but do not connect option is set, Internet connection is not working. Problem is that DNS server is forced to 127.0.0.1. Not what is received from DHCP. Workaround is to connect freedome and disconnect. Then DNS…
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Does Freedom provide encrypted trafic?
Does Freedom provide an encrypted tunnel? Does it encrypt all the trafic between me and my isp and all internet trafic?
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DNS error Android 6.0
DNS server unavailable when connected with Freedome VPN on Android. Problem never happened after months of use until yesterday. Reinstall and connecting to other networks doesn't solved the problem
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refund
Need refund,I just paid for Ancestry DNA and that set me back a bit in my bank account plus the fact that my mother doesn't like me doing this online so if you don't mind I would like a refund.
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geo-blocking despite freedome
Freedome used to work to avoid geo-blocking (e. g. when outside Germany). Now this stopped and I get blocked. Any ideas what changed? Could services just learn about freedome and block their IPs since f-secure are outing themselves as the owners? Any work-arounds? Also sites like google with the captcha thing and others…
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No License available
Hi All, I subscribed to F-Secure VPN account and have trial period till 03/17/2017 but when I installed VPN for PC from homepage and try to activate subscription getting message as "No License Available". Please see below screenshot: I thought if clicking Add device from my account would fix the issue but it only installed…