Stopped working



around 2 months  ago f-secure FREEDOME VPN stopped working on my daughter's kindly, around 2-3 weeks ago also on my kindle.

I found an e-mail informing in October that my abonnement is about to expire. So I bought a new abonnement for 5 devices. However, I cannot enter the new code as on all devices I am informed that my abonnement is valid until December 2016. Howecver, VPN does not work.

Whq5 cqn I do?


Thanks and regards




  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi Nounou,


    May I know what is the error you see in your kindle for your Freedome? How many devices have Freedome installed with your current license?


    Is this issue happening on all your devices?


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