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Purchased subscription for Freedome but code does not work.
Some time ago I used the 30 day trial subscription for Freedome. I now purchased a 12 month subscription and went to the Subscription tab, clicked Have a code? and entered the code I had received. I then get an error message saying "Could not verify your code. Please try again later." I have a Mac and this is the only…
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30 day trial expiration overwrited 1 year license?
Hi, I bought 1 year / 3 device license and activated it on 3 computers. two which previously had a 30 day trial and one that didn't. Even though the computers were registered with 365 days license they expired after 30 days (I assume overwriting license expiration date with the trial) the only computer that didn't have a…
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Stopped working
Hi, around 2 months ago f-secure FREEDOME VPN stopped working on my daughter's kindly, around 2-3 weeks ago also on my kindle. I found an e-mail informing in October that my abonnement is about to expire. So I bought a new abonnement for 5 devices. However, I cannot enter the new code as on all devices I am informed that…
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5 devices
Hi, if I buy 5 devices, 1 year, would it be possible to install Freedome on 5 different iPad that all have different Apple ID? Also, could I easy transfere one user account from one iPad to another within thai 1 year, if I buy a new iPad? kenguru
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Reached maximum number of installations with the code
Hello, I use VPN Freedom on my mac and PC. (So only 2 devices, i think i have a 3 devices subscription) And i dont know why but every X days, the subscription/account/code is removed from the app... I always have to copy paste the code again and again. This morning I tried to activate the app again and I got a message:…
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email service issues through German VPN location
For the last days, I'm having issues communicating with my mail-accounts (3 physically different server locations in Germany: GMX, 1&1 and one public university), both rending and receiving, if freedome is connected to Falkenstein/Germany. If I disconnect or even if I simply change the location, e.g. to Copenhagen, the…
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not working
FREEDOME HAS STOPPED WORKING AND WILL NOT REBOOT SO CAN I HAVE A REFUND AS UNINSTALLED SOFTWARE AS IT IS RUBBISH AND NEEDS LOOKING INTO
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Paket-Installer
I got Freedom installed also on my adroid cell phone. Now I got the warning that a paket-installer is very risky. But I'm also told that it is a part of the android system. it's called riskware:Android/Fakeangry.6dfe5555f4!online A uninstallation is not possible. How should I go around with that problem?
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Freedome (1.73413.0) not starting on Win 10; no issues with the same version on Win 7
Hi everbody, My Freedome does not start on Win 10 (clicking on the taskbar icon brings up the program but there is no response whatsoever when I click on the big circle to start protection; separately, clicking on the desktop shortcut results in absolutely nothing). Resinstalling brings everything back to normal (both the…
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My subscription code dosent work
Hi, I have payed for freedome and got my code in the mail. I go to the subscription as it was described in the mail, and out in my code. But nothing happens. Also tryed to log in thru the program but that didnt work either. so what do i do?
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Mac OS Freedome, what traffic is through the VPN tunnel?
Hello, I'm new to Freedome, need to admit. I installed Mac OS client to the latest Sierra OS release. I opened my Tidal and Airfoil clients for streaming. Airfoil can still find stereos from my WiFi 10.x.x.x network and streams the music, even if Freedome client is ON. This brings a question to me head that what traffic…
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Renewal on PC: do you receive a new code?
Hi! when I renew my subscription (5 devices) do I get a new code that must be entered on all devices? Or is the subscription extended without needing to input a new code? I am asking because I don't want one of the device owners to get a free ride (no longer friends hehe). Cheers, M
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subscription renewal 1 year
Hello, I need to renew my subscription and I see I'm going BENEFIT 3 months aditional for freedom of the anniversary on mac but when I click on the link nothing happens!!! Then how I must do to qualify for this promotion? Thank you Dom
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Freedome subscription reset
Hello, I have switched my andriod annaul subscription to a key subscription, and since my phones broke down and replaced with new one, I wonder if I can tansfer my previous key to the newone, as I think most of my keys are being used. If yes, please advise for the procedures, many thanks! KF
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How to "lock" into an older version of Freedome
I ran into "OpenGL 2.0 missing" error that prevented starting Freedome in an older laptop, where there isn't OpenGL 2.0 support available (in Win10?) for the graphics card. Running an older version of Freedome (1.0.1842.0) solved the case. I've found no obvious differences in functionality between this older version and a…
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With Outlook 2016, I can not receive email, and send as F-Secure freedom is on
With Outlook 2016, I can not receive email, and send as F-Secure freedom is on. Incoming mail is set to port 993 - SSL and outgoing mail is set to port 587 - automatically. These settings are in line with my provider Ziggo.nl
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Fatal Error
Hello! I updated my Freedome and it started complaining about a fatal error. I contacted support and I was adviced to unistall my Freedome and try installing it again. The problem now is that when I try logging in with my subscription code it won't accept it. The computer is still the same one I downloaded the program to…
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Help page Feedback not working
Hello E-mail feedback on help page is not working by trying I get the following message Sending email failed Could not perform this operation because the default mail client is not properly installed I'm using Thunderbird and it is working fine with and without Freedome
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proxy un block
You seem to be using a proxy or unblocker" Rip Netflix makes it impossible to stream outside my own region. What to do? Bjorn
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Entered new job, received new devices and faced maximum number of installations
I recently moved to work for another employer and therefore received a new computer, new iPhone and also bought an iPad. I can't activate Freedome on the new devices since I've reached maximum number of installations. I've bought Freedome for 5 devices. I have installed Freedome roughly on 6-7 different devices, but don't…
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Freedome sounds
Hi, Why there are no options to turn sounds off? I would like to keep prompts about connections but I hate that blimb that is always played when freedome establishing secured connection.
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New phone
Hi, I have a Freedome license for 3 devices, and have it installed on Android phone + 2 x PC's. I have a new Android smartphone. Old one has been wiped. Installing Freedome on new phone I was given an option to transfer a licecse, which I accepted. It seems to have used a licese from one of my PC's, so I'm no unprotected!…
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Installation on hp elitebook 2530 win 7 home premium
When I install it and start i t the first time I get theScreen with the big cirkel on or off. It is on off but when I press nothing happens. I gor a symbol in the activity field, and when I press this one I get a small white rectangel up left on the monitor.If I restart the program I only get the symbol in the activity…
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Impossible to connect Freedome
Hello, I just bought a 1 year subscription to Freedome. It'w working on my Iphone and my Ipad, but when I try on my Mac it's connecting, and after 30 sec trying to connect it just tells my that it's not working anymore. What should I do ? Thank you
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Licence Check(Freedome),old my.f-secure.com user
How do i check(From Gui) which type of subscription i have and how many installation i have left(if any) and what are the devices they have been applied to?
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Does freedome prevent arp attacks
I know some securty porducts provies arp protection. Does freedome also have similar functions?
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IOs no connection to local devices
Hello, According to this article I should be able to connect to my local devices while freedome turned on on iOS: https://community.f-secure.com/t5/F-Secure/Can-I-connect-to-my-local/ta-p/82003 Unfortunately while It works as described with the Android version (after setting my trusted network), it does not work on IOs…
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Are there more VPN locations coming anytime soon?
Hello! I originally chose to get Freedome because I needed to access some Finnish TV shows from Estonia. However, I'm currently in Finland and now I would like to access some Estonian content which is limited So is there any change that Freedome maybe adding more VPN locations, such as Estonia anytime soon? I have used the…
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Subscription not working on my other android device
I've just purchased the 1-month fixed term subscription from Google Play on my phone and it works from my phone. However, when I start the app on my other android tablet, it tells me "upgrade to full protection". When I then go to the subscription page and tap on the 1-month fixed term subscription, I get the message…
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Activate license on a new phone
I have a Freedom license which is activated on 3 deviced (Iphone 5, Ipad, Laptop Win 10). I recently changed my Iphone 5 to Iphone 6s. How can I transfer the license from my old phone to my new one?
