Can't download to the second and third devices

Today I purchased and installed Freedome on my phone. But I am unable to download it to my  Kindle fire and Windows PC.  Even worse, when I attempted to download it onto my PC, it gave me a brand-new "free one-month subscription."  I can't erase that one or link it to my paid subscription. 

Comments

  • LakshLaksh Posts: 4,440 Community Manager

    Hi Mommallama,

     

    Based on your post, are you having issues in installing/activating the Freedome license or downloading the Freedome installer to the device? As you have mentioned you have downloaded the Freedome installer to the Windows device, have you tried to activate the multi-license subscription as mentioned in these steps?

     

    For your Kindle device,is there any error message seen when you try to download the installer? May I know from where are you trying the download?

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