Vancouver Servers and IMAP with my ISP

SpeedWagon
Posts: 7
I am having problems connecting to my ISP's mail server through Vancouver. I am using Outlook 2016 and the IMAP protocol. If I reconnect to the Toronto servers it works again. This seems to happen at random times. As far as I know, the ISP's servers are located in either Vancouver or Victoria. Any ideas?
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Hello speedwagon,
You might want to have a look at this article regarding email issues while Freedome is on.Could you give us more details on the error you observe when the problem occurs?
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It hasn't failed today but the next time it does, I will capture the error message. Regarding the article, that is not the issue because one minute I can connect and the next I can't.0 Like
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Thanks for the assistance, the problem has not resurfaced since I brought the issue up.
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