Can't start a new log for Tracker Mapper on Mac OS X

Kareltje Posts: 4 Observer

When I try to start a (new) log for the Tracker Mapper, it just doesn't work. I can click on every button to start a new log, it just doesn't start or respond.

Running Mac OS X 10.11.6


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi and welcome to our Community, Kareltje.


    Please open a support ticket with the Freedome logs regarding your issue. We need to check on your logs to know whats causing this.


    In the meantime, please try to use a different virtual location and see if it helps.


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Thanks for the immediate update, Kareltje. Glad to know all sorted!

  • Cane
    Cane Posts: 7 New Member

    I have the same problem with Mac OS. Tracker mapper doesnt work. When clicking "start a new..." nothing happens. 

  • phoca2004
    phoca2004 Posts: 1 New Member

    Thank you, the reinstall fixed the tracker mapping for me also. Much appreciate you posting this. I am running Sierra 10.12.4

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