Software auto-disconnects and reconnects automatically after 5-10 minutes
Always, when I open my computer (being idle or restarting from scratch), I use freedome to protect my connections.
Always, after 5-10 minutes, it disconnects and auto-connects again, and then it works well as long as I stay using my computer (even if I stay for 2 hours).
That auto-disconnect is really annoying, specially when I'm playing an on-line game as I have to restart.
May I know the OS of your device? What is the version of Freedome installed on the device? Is it the recent version?
Does this disconnect/reconnect happen with all the locations or with a specific location? Are you noticing this issue recently (like after an upgrade/update, etc)?
In that case, I would recommend getting in touch with our support team via chat/phone so that they can check the logs and troubleshoot further.
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