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F-Secure TOTAL package integration to the Portal website
I'm posting here to the beta side since forums still lack a section for the TOTAL package. TOTAL package ie. subscription that includes SAFE and FREEDOME products for x-number of devices requires some changes to the Portal website. Currently the Portal website is as it was designed for the SAFE product only. There is a…
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Freedome shows black screen after installation
Hello, I just downloaded the new latest version of Freedome and after installation when the program starts so it shows a big black screen in the software panel, so that i can not see any function, i tried to uninstall it and installed all windows 7 updates and started again, with no results, can anyone please help?
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Can I transfer a license from old computer to new one? and install in finland and china?
If I now install a Freedome, and then in a few months buy a new computer, can I change lisence to that new one? And how I do that ? I need to buy a license to 3 computers, one is in China now, and I'm in Finlad with 2 ones, can I do so? I just send the code to my husband to China? Thank u for ur help.
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Freedome connects twice when coming from Sleep
So I have desktop PC which I at times put to sleep. W8.1 x64, with USB Wifi adapter. When returning from Sleep, I see Freedome making connection to VPN server which is fine. It connects and I can use Internet. However, after some time (minutes) it disconnects and makes new connection (automatically). I've seen it far too…
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Freedome blocking video content
I'm currently in the trial period of Freedome One problem that is preventing me committing is that it seems to block video content, from common sites like CNN or some newspapers I view (pick any CNN video as example) - with CNN, it just remains unstarted - you can pause, unpause but nothing happens With an article from a…
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Why does Freedome install a certificate on Mac?
I'm curious why Freedome installs a certificate in my keychain. It's issued by "Freedome Clients" and is signed by an unknown authority. The common name looks like it's randomly generated.
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Can't run Freedome because of OpenGl 2.0
Hi, I wanted to use Freedome for an older MSI Netbook with Windows 7 Starter 32 Bit and an Intel 3150 Onboard Graphics Chipset.After the installation when I tried to start the program an error pop up appears where it tells me that I need Open GL 2.0.I checked that and found out that the Intel 3150 Graphics Chipset doesn't…
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how to transfer a single license Freedome?
I purchased a single license long ago with Paypal. The license is still valid. I changed mac. How to transfer the license to a new mac? I couldn't find any information on the app and online.
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Adding devices how to
How do i add devices
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Critical user interface problem
So, my user interface looks like this after installing, uninstalling, using the F-Secure uninstallation tool and installing again. And restarting computer a couple of times in between. Yes, that white box right there is Freedome. I do have taskbar and notification area (what's the area next to Windows clock?) working just…
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VPN won't work over wireless
I have been using F-Secure VPN for over a year on my Macbook and iPhone. Suddenly it has stopped working on the iPhone. I have updated to 5ghz wifi, and also updated to iOS 10.3.3. Now when I try to turn Freedome on, I just keep getting "checking" in the app, after a while, it goes back to "off". Sometimes it will say…
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1 pc more harddisks
I have more pc s but also on one pc, more harddisks, from which i seperat can start up the pc. To reduce the risk of several causes. When i take an abonnement, can i use that for all the harddisks in one pc? Gr Roger Duijkers xxx@xxx.com
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code lost
Dear F-Secure Team, I recently (~ 14.06.17) bought a subscription for 5 devices for 13 months and activated my iPhone and MacBook Pro installation with it. Unfortunately I seem to have lost the activation key, so I had to buy a new one (25.06.17, paid vie PayPal) for my third device (MacBook) since I had t travel to the…
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Freedome connected to US East Coast (Chantilly, Va) server.....but Speedtest only shows Holland serv
im confused. maybe someone should call from freedome to report to speedtest.net that: I AM NOT IN HOLLAND RN!!!! it seems that wtfismyip.com says im in virginia (which I am, Langley, actually) but Speedtest THINKS IM IN HOLLAND! either this is an anomaly, because speedtest staff is high af rn (amsterdam, amirite?) .... or…
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Freedome has extremly slow speed with my new router!
I have moved and has a new isp and a new broadband router. On the old router i had a slower connection with downloading 100mb/S and uploading about 40,b/s. While using Freedome i often reached over 100mb/S which was a good rating for at VPN service. Now i have a new better router which has much higher speed. When not using…
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Canceling Freedome Subscription
Hello there, For some reason the computers using my Freedome subscription are not counted correctly. I have three (3) devices, so I purchased 3 devices subscription for $50. Because of the annoyance of asking to tranfer subscription (no idea why - I have only 3 devices) I purchase the 5 devices subscription for $60 . How…
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Connectivity between own Freedome clients through VPN
Does your service offer private subnet for each account allowing client to client connections or is it restricted to connections between client and server only? I have CCTV IP cameras at home and I would like to be able to keep one VPN connection open from my home computer to your server all the time. If so, I would like…
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IP address ranges used by Freedome
Do you have a list of public IP addresses which are used by Freedome? I have only several IP addresses allowed on my server's firewall and would like to allow connections coming through F-secure Freedome.
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kill switch
Seems that f-secure does not offer customer service... Is there such a thing as ' kill switch' to keep my connexion safe when vpn is offline ? Can this happen without my notice ?
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Harmful application cpnprt2win32.cid
This keeps coming up time and time again, any ideas on how to remove or where it derives from?
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Freedome not working at public hotspot
Freedome is not working at a public hotspot (mcDonalds, Telekom) freedome on: no connection Freedome of: internet access For what do I need an VPN???
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Is my iOS subscription covers my Mac?
HI i have just subscribed freedome for one year for my two iphones. is the subscription covers my Macbook too? if yes, how do i add my Macbook account? If not, can i upgrade and how? Thanks.
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installation problems
Ok, I renewed subscription and a message kept appearing saying I was not protected. So, reinstalled F secure having removed previous version but new message appeared saying there is no internet connection (there is) b. Not sure where I went wrong.
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Location behavior appears to have changed after upgrade to v1.18.3656.0
I have been a subscriber since mid-April, 2017. I have been through a couple of upgrades on my Windows 10 Home Edition laptop (that is used primarily in a wired docking station to a LinkSys WRT1200AC router). This most recent FREEDOME upgrade seems to have changed the location behavior - and not in a good way. I primarily…
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Slow internet speed using PC version of VPN
My internet connection speed whilst using the VPN on a Windows 8.1 PC has dramatically slowed down in the last day. Internet access using Freedome is now almost impossible. I have used IPCONFIG /FLUSHDNS but no improvement given. Freedome works OK on my IPAD and Android smartphone it is only the PC version I have a problem…
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Netflix
I would like some people say me, what do I do for stop Freedome because it stop my Netflix? Thanks in advance
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How can I delete the duplicate license and instead use the license on my other device?
Hi, I have purchased F-Secure Total for 7 devices. When in my F-Secure page it tells me that I still have 2 more slots for installing the package on. However, when I try to activate the Freedom on the new device, it tells me that I don't any more available licenses. I think the problem is that there are some device(s) that…
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F-Secure Freedome
i have purchased f-secure freedome though f-secure its self. I have recived an email with all the documents and the 'code' but the code isnt being acsepted by any of the devices i want it on.
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Freedome and sleeping mac
Hello, While the macbook is sleeping, internet connection is still estabilished in order to check mail etc. However, Freedome connects when the computer is activated. Is there a way to keep freedome on while the computer sleeps, so that all connections would be safe (other than prevent connections during sleep)?
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Unable To Install FreedomE VPN app?
Hi, Sorry to be creating a thread about this, but I've been trying to solve this problem without anything resembling progress... This is what happens: I open the FreedomE VPN installer file "Freedome.exe" that I downloaded from the f-secure.com website and a window opens, but it's just a black screen with no readable text…
