Freedome does not turn on since a few days

lobo1970
lobo1970 Posts: 5
in F-Secure FREEDOME

Since a few days my Freedome on Mac does not turn on. It seems it’s always searching for connection. I tried on different networks, but even on my home network where it always worked it’s not.

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi lobo1970,

     

    May I know the OS version of your Mac? What is the version of Freedome installed on your device?

    What is the error message seen when it tries to connect?

     

    Did the issue start to happen after any upgrade of the OS or the product?

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Thanks for letting us know, lobo1970! Good to know the issue has been resolved now.

    Ukko
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