Freedome and MR-6400 router

Exactly the same issue as described here:
https://community.f-secure.com/t5/F-Secure/Freedome-not-working-properly-on/td-p/84116
Except that I use an iPhone.

 

I also did try the following
https://community.f-secure.com/t5/F-Secure/Port-configuration-for-Freedome/ta-p/75829

 

Did you manage to solve this?

Best Answer

  • LakshLaksh Posts: 4,432 Community Manager
    Accepted Answer

    Hi teat,

     

    Our Freedome team suspects this to be an issue with the Router rather than Freedome itself. When we tried to search further, we found this posting. It seems that the router has a rather buggy IPSEC passthrough implementation.

    According to that, there has been an older beta version of the firmware on which IPSEC with IKEv2 has worked. Please get in touch with TP-Link support to analyze the issue further.

    Ukko

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hi teat,

     

    Do you have this issue with any other devices (which has a different OS like Windows/Mac)?

     

    Have you checked these articles here and here since you mention the issue occurred with an iOS device?

     

  • teatteat Posts: 3

    No issues with Mac laptop and freedome. It is only freedome iOS which causes trouble with the TP-link TL-MR6400 router. Router is connected to DNA 4G network if it makes any difference. 

     

    I have tried opening ports and enabling VPN passthrough with no luck. Also have rebooted the device after changing  settings and it has the latest firmware available.

     

     

  • UkkoUkko Posts: 2,999 Superuser

    @teat wrote:

    No issues with Mac laptop and freedome. It is only freedome iOS which causes trouble with the TP-link TL-MR6400 router. Router is connected to DNA 4G network if it makes any difference. 

     

    I have tried opening ports and enabling VPN passthrough with no luck. Also have rebooted the device after changing  settings and it has the latest firmware available. 


    Hello,

     

    Sorry for my ask.

    Does such Knowledgebase article can be valid for your experience (?):

    https://community.f-secure.com/t5/F-Secure/Freedome-on-iOS-doesn-t-connect/ta-p/98079

     

    Thanks!

    Laksh
  • teatteat Posts: 3

    Thanks.

This discussion has been closed.