Canceling my account

Hi there, 

 

I have a F-Secure account that monitors my computer when I go onto the internet. Does anyone know how I can cancel it?

 

Thanks

Mike

Comments

  • UkkoUkko Posts: 2,990 Superuser

    Mckoy wrote:

    Hi there, 

     

    I have a F-Secure account that monitors my computer when I go onto the internet. Does anyone know how I can cancel it?

     

    Thanks

    Mike


    Hello,

     

    Sorry for my ask.

     

    Do you mean that this is not 'expected' situation for you? Like if -> you do not install any of F-Secure solutions or something else? AND/or such 'activities' with not expected view?

     

    I able to think that can be many different answers about "how to cancel it"... but based on certain meanings:

     

    --> does it possible to explain more about "F-Secure account" (and does it related with F-Secure Freedome solution or not)?

     

    --> and what means by 'monitors computer during internet usage'?

     

    --> also by 'cancel' means 'disable some features' or 'cancel subscription' (or so)?

     

    I'm only F-Secure user (their home solutions) - maybe later there will be official response or advice from more experienced users. Sorry that I maybe wrongly understand your concern.

     

    Also possible to re-check Knowledgebase:

    https://community.f-secure.com/t5/English/ct-p/english

    Maybe it possible to find something related with your solution/experience -> if not -> always possible to re-ask under your topic (with more information about);

     

    Usually 'cancel subscription' (or delete account) should be an option under 'account portal' or by contact direct F-Secure Support Channels (chat/phone):

    https://www.f-secure.com/en/web/home_global/contact-support

    If we talk about certain feature or profile (restricted content as part of Parental Control, for example) -> usually it can be done by application's settings.


    Thanks!

  • LakshLaksh Posts: 4,431 Community Manager

    Hi Mike,

     

    May I know which F-Secure account are you referring to here? Like, is it the SAFE login account or our Community account?

This discussion has been closed.