change e-mailadress for logging in

There has been a major problem. My laptop has been hacked and now I want to replace all login codes and e-mailadresses.

The Fsecure inlog side will not allow me to change my e-mailadress and I just can change the password.

For me it is of great importance to change my e-mailadress.

How can I do this. 

Comments

  • UkkoUkko Posts: 2,995 Superuser

    Hello,

     

    Should be possible to contact direct F-Secure Support Channels (chat as example):

    https://www.f-secure.com/en/web/home_global/contact-support

     

    It can be useful for your "My F-Secure Account" credentials.

    If we talk about Community account -> maybe F-Secure Community Managers with abilities to change it.

     

    Thanks!

    Näsäviisas
  • LakshLaksh Posts: 4,432 Community Manager

    Hi sneeuw,

     

    Please let us know which F-Secure account are you referring to here. Is it the Community account?

  • It is my My F-Secure Account.

    I like to change my hotmail adress to another adress which is more savely.

     

  • LakshLaksh Posts: 4,432 Community Manager

    Hi sneeuw,

     

    Then, as Ukko suggested, this has to go to our Support team. Please contact them via chat or phone to change the email address.

     

This discussion has been closed.