Problem renewing SAFE

Carolina1973Carolina1973 Posts: 2 New Member

Hi,

I have now tried several times to renew my subscription through the email F-secure sent for renewal. But when I click to pay I’m repeatedly forwarded to a page that says: Sorry this page doesn’t exist. And that I should start all over again. Which gives the same result.

anyone with the same problem?

Best Answer

  • JaimsJaims Posts: 476 Moderator
    Accepted Answer

    Hi @Carolina1973

    We are sincerely sorry to know that you faced some challenges while trying to renew your subscription. As we can see, you have successfully renewed for another year.

    There was no technical issue recorded at our end, hence we would suggest that next time, try to clear the browsing data of the affected browser or try using another browser.

    We also recommend renewing via the Subscription tab of your My F-Secure portal.

    Lucaseuropa

Answers

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