Why does purchasing this through the website not give me an activation code?!?
Why is this so unintuitive that if I purchase this product through the website, it will use the email of my PayPal-account as an identifier for the f-secure account?!? And not give me an activation code I can simply enter in my my.f-secure.com page?
I just did purchase and at no point during the process did it mention that the email used for my account and the email I purchase through has to be the same. This is super annoying. What could have been an easy process is now simply tedious - and without any reason.
And the solution is to delete the old account and just use the new one... holy ****, guys, I don't want to reregister 15 PCs! Some of them are family members abroad, which would result in a day for just fixing an issue I wouldn't have if it weren't for this ass-forward process! Has this been designed by the committee or did the marketing department just figure out that "this is the way to do digital business"?!?
And why is it so difficult to open a ticket for something like this? Why do I have to get on the forum?