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Thank you for your post.
If you have renewed F-Secure SAFE/TOTAL and the date in your My F-Secure account has been updated according to your renewal, but your F-Secure SAFE program shows the old expiry date and rebooting your computer does not help, try logging out and back in on F-Secure SAFE:
If you cannot log out from F-Secure SAFE, you can fix the issue by reinstalling F-Secure SAFE on your computer.
Kindly let me know if this helps.
Thank you and stay safe.
I have 5 licenes which will end next month. I bougth 5 new licenses (two years). Finally I managed it to renew the license on my own PC (licences ends now Aug. 2024). But on the PC of my wife it is not clear whether the update is done or not.
The pictures are from my wifes PC.
Thank you for your quick answer,
During the weekend I tried several ways (without reinstalling), but the problem was not solved. On Monday I checked it again and it seems to be ok by then. But I can't tell you exactly how I did it.
I have an other computer which is seldom used and try your instructions if nesscessary.