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FS Protection loses rights
This happens several times a week - FS Protection loses the necessary rights, which I always need to regrant.
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F-S Protection subscription has expired.
My F-S protection subscription has expired. And it did not automatically extend the time. Could i renew it?
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FS-PROTECTION often fails to load
When CHROME is turned on, FS-PROTECTION often fails to load, causing CHROME to load repeatedly, causing CPU and memory usage to soar.
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Manage/Renew subscription
MY F-Secure Beta subscription has expired.And it did not automatically extend the time. What information should I provide to you?
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FS Protection for Mac 19.4 releases
FS Protection for Mac 19.4 releases will be posted under this thread.
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My FS Protection subscription has expired,how could I renew?
My FS Protection subscription has expired,how could I renew?
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I could not login to my F-Secure Beta account
Hi Admin, I forget the password of my F-Secure Beta Test Account. I cannot even change my password at all. I cannot receive the email to change the password.
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is the problem with wscscannermanagerd draining resources fixed?
I am also having a problem with applications and webpages taking long time to load with the beach ball just rolling. I am using a 13 inch MacBook Pro M2 chip running Sonoma 14.2.1 and F-Secure 19.4. I have used F-Secure for a number of years and have not seen it hog resources like this before. Please advise. Thanks
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NIF Web (64-bit)
I noticed that yesterday loaded NIF Web (64-bit) 1.0.222 file doesn't install like other update files. What could be the reason for that?
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Subscription Expired and not protected, but licences valid until next year?
Can anyone help with this issue? What do I do when all my licences show as active and valid, but the program in windows is saying its not protected and expired? Clicking subscribe takes me to a page that says to contact support if it doesn't automatically update. Here is my valid licence details: How do I fix this one?
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DeepGuard keeps asking for mount events
Hi Dev team, Good day, after upgrading to version 3.0.48998 (48998), DG keeps asking for mount events, the problem here is that I don't have any "watch" rule for mount events. Changing mode from "Strict" to "Default" or "Classic" does NOT help. The version I used before this was 18.4, and I didn't encounter this problem.…
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Renovacion automatica en beta?
En proximos dias caduca beta. atica?mi renovación autoJa
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howto bypass the vpn
I need this for an internet link to my ISP modem-router the address is xxxxx(modified for safety reasons) thank you Edit: PII removed
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FS Protection PC 19.2 releases
Release 19.2 beta 1 (5.2.1228): New features: User interfaces framework updated to Microsoft .NET 6 Main user interface top bar unification between multiple feature views Vault is now auto-generating 16 char strong password for new pw entries Animations for Smart tasks Bug Fixes: Fix for Vault autolock not following set…
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Multiple Windows users - FS Protection login not accepted on others but the main user
I have multiple user accounts on my Windows 11 computer. I have fs protection acting normally on my "main" Windows user account. However, when I log in as another Windows user, fs protection requests for login. When I enter correct credentials, a panel "Who should this device be set up for?" is shown. Option "My device…
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I could not login to my F-Secure Beta Test website account
Hi Admin, I lost track of everything now. And I could not get in to the F-Secure Beta Test Account. I cannot even change my password at all.
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data protection lost
It happened today, data protection is greyed out, pls help
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Bug in Chrome Extension - displays Green box with info
Hi all unsure if this is the correct place but just noticed what appears to be a bug with the f-secure Chrome extension . It displays a Green box in the lower corner with info about the site being visited. See screenshot .
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fs protection account
My account isn't auto-renewing,The Account is:jxxxxx@outlook.com Edit: PII removed
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Renew
hello my beta program subscription expired on the 2nd, but it has not yet auto-renewed thanks
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multiple user accounts on my mac after Update to Fsecure 19.3 for mac
I have multiple user accounts on my macbook air (Ventura) computer. I have fs protection acting normally on my "main" mac user account. However, when I log in as another mac user, fs protection requests for login. When I enter correct login, it says I am already logged in and continues to warn me that I have to login for…
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Multiple Windows users - FS Protection login not accepted on others but the main user
I have multiple user accounts on my Windows 10 computer. I have fs protection acting normally on my "main" Windows user account. However, when I log in as another Windows user, fs protection requests for login. When I enter correct login, it says I am already logged in and continues to warn me that I have to login for the…
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fs protection beta authorization almost expired
Dear FS protection teams, I am a user of FS protection beta. Now I am running fs protection 19.2 beta 4 on my laptop, it is going to expired on 2nd Oct 2023. In the past experience, normally it will be automatically renewed or extended by FS team at least 10 days ago, but not this time. Should I keep waiting for automatic…
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FS Protection for Mac 19.3 releases
FS Protection for Mac 19.3 releases will be posted under this thread.
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Sync Passwords (Connect devices from vault) gives error
Generate Sync code action does not work on the FS Prot app. Steps to repro: Open FS Port App, Open Password Vault Select top right corner settings cog -> Connect Devices -> Generate sync code I just get error "Something went wrong" Oh no. Looks like we're having issues. Please try again later. Using the Beta program…
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FS Protection is consuming too much battery in Android
Hi the battery usage on Android device is too high. This was a warning from the Android device.
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Scan button on "right click menu" is gone
Dear, I dont know why but today when I try to scan a certain file, I found the scan button is missing on the right click menu. Can anyone tell me how to get it back? My laptop is Windows 10 Version 22H2 with FS protection 19.2 Beta3. Thanks.
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After the update, right-click and scan is missing.
withsecure hydra engine and capricon engine After the update, right-click and scan is missing. How do I reset the right-click scan function?
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FS Protection 19.2 beta 1 - Security product removal notification - coming every time
Hi, This notification is shown each time I start my Windows 11 laptop, even from hibernation. I always ask to ignore it and not ask again, but it comes back each time. Regards. Julien Fritsch
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Lost 2 FA codes to my beta account
Hi, I have aa beta account and i only know my email and password, i lost my 2fa codes. Can you please help me to regain acess please? Kind regards, FilipeR