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Reduce the number of licenses on my account?
How do I reduce the number of licenses on my account? I have been an account holder for ten years, but this will be th elast if I don't find cogent, intelligent answers.
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F-S Protection subscription has expired.
My F-S protection subscription has expired. And it did not automatically extend the time. Could i renew it?
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Reminder operating system support has been updated to at least mac12,iOS16,Android10 or later
Learned today that F-Secure’s operating system support has been updated to at least macOS 12 (Monterey), iOS 16, and Android 10 or later 芬安全軟體更新作業系統支援至少要 Windows 8.1、Windows 10 版本 21H2 或更高版本、Windows 11、macOS 12 (Monterey) 或更高版本、iOS 16 或更高版本以及 Android 10 或更高版本。不支援基於 ARM 的平板電腦。 The community article (…
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renewal of subscription from the old application
good day, in the old application I had an activated key until 2025 and now it has been cancelled. what should I do?? I had honestly paid for the key.
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Why is renewal more expensive than purchase a new product as not logged in User
Hello, my licence expires in 2 days. To renew the licence the price is 86.99€ for internet security for 1 device for 2 years. If i go on the normal shop and want to buy as "new costumer" the price is 59.99€. This is not what i expected as a good costumer experience for your long-term costumer. Greetings
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My FS Protection license expires tomorrow the 16th
My FS Protection license expires tomorrow the 16th. Is there no more automatic renewal?
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Freedome subscription prolongation and account mismatch?
Hello, I received an email that I should/can renew. The link leads to a Cleverbridge page where I cannot login, if I enter my email there it says 'already in use'. If I login directly to my F-secure I cannot renew either. It tooks two chat sessions with your support to get that last page in order, because it originally…
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How to turn off F-secure?
I have to turn off my F-secure and install AVG FREE instead. This, because, it is impossible to renew my F-secure subscription through Clever bridge. The payment technology must have changed in some way, because I have renewed it before in 2020, and 2021. However, F-secure does not offer any support, so I Have to choose…
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Beställningsbekräftelse med prenumerationsnyckel
11 okt 2022 köpte jag ett nytt abonnemang ref. nr XXXXXXXXX, faktura nr AKD-7XXXXXXXXXX, Jag har inte fätt någon bekräftelse och kan därför inte ladda ner förnyelsen. Min tidigare e-postadress var cXXXXXXXXXXXX@XXXXXXX.fr Edit: PII removed
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Subscription code
Hi , I have subscription code , how can I use it ?
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subscription problem again...
Continued problem. I use machine translation so it may not make sense to you. thank you for reading. I have purchased a subscription to F-Secure SAFE and it expires on September 30, 2022. Setting : "Manual update" However, the cost was paid by PayPal on August 13th. Like automatic updates. The order number is XXXXXXXXX Why…
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No discount, full withdrawal
Hello, Downloaded F-Secure total yesterday and found out it seems to be a good protection. So I chosed to pay for a 1 year subscription. But, there were no discount made. The homepage offer 50% discount first year, on my bank account a full withdrawal was made, 100% fee. I got no discount. 😳 How can I get a refund with 50%?
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Fifty percent discount
Hello! If I use thirty days free period and after it subscribe myself for TOTAL, can I use fifty percent discount? Thank you : ))
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Why do I have to...
Why do I have to pay for my renewal 20 € more than a new user for the same configuration? This is unfair.
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F-Secure have no interest in retaining customers
F-Secure have no interest in retaining customers. They would rather give the discounts to new customers on the website, and charge their existing customers more to renew when their subscriptions expire. Where's the customer care or looking after your existing customer base ? Get your priorities sorted ......
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Increase device count
My subscription ends after a month and I have got messages and links to renew it, but I can’t see any option at same time to increase the device max amount. How do I do this?
