How renewal of registration?

How to renew a registration. Auto-refresh does not work.

Accepted Answers

  • Juha_ValimakiJuha_Valimaki Posts: 25 F-Secure Employee
    Accepted Answer

    We renew active beta testers periodically automatically. When contacting us by creating a ticket at beta.f-secure.com, the subscription will be renewed.

    In your case the license has been renewed already as far as I see from name. In order to verify that PM me if you still have not been renewed

    Please note that we want to get feedback on nagging and even expiration every now and then.

    Ukko
  • UkkoUkko Posts: 3,208 Superuser
    edited September 17 Accepted Answer

    Hello,

    Please note that we want to get feedback on nagging and even expiration every now and then.

    Sorry for the feedback (and it is not a request about renewal, actually).

    With beta 8 (at least) - there is an expiration flyer / toast with a pretty button "Renew..." (or so). Should this button do something? // I mean 'flyer / toast' about ".. days left before expiration".

    I mean, when you hit that button - nothing in return. No any page will be opened, or something. Is it only applied to beta build, so.. with stable ones all is fine and good about this flow?

    Thanks!

Answers

  • HiJakubHiJakub Posts: 2 New Member

    Thank you very much, the license has been extended.

  • ToweriToweri Posts: 22 Explorer

    The "Renew" button on the actual application UI - not the web UI - appears to work as the Beta testing is supposed to work: A message is displayed stating, that the Beta license will be renewed by FS prior to expiration.

    If the license expires, we are prompted to create a bug report at https://beta.f-secure.com/

    (Mine is about to expire after 2.10.2021 - Here's to hoping I don't need to create a bug report! ;) )

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