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Bought 1year / 5devices - but what now?
Hello, I already tried to reach someone on the German and English customer hotlines. Unfortunately, they're extremely busy, so I try here additionally. I used the 30-days free trial yet, which initially asked me to create an account (let's call it account A). I am happy with F-Secure, so today I decided to purchase a…
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Castrated subscription
On February 09, 2022, I activated a 3-year subscription for 5 devices. Until February 09, 2025. On March 10, 2022, I received a notification in my personal account that my subscription is now valid until April 12, 2022. What kind of joke is this? Or is it just a brazen deception? Or are they sanctions? I am constantly…
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i have problem
i have set up freedome but when i push on the button to make it work, it shows this "connecting..." thing and stays like that all time i use windows 7 if that's relevant to the topic is this normal? because i need the vpn very much rn
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Changement d'abonnement de VPN FREEDOME à FSECURE TOTAL ?
Bonjour, je suis déjà abonnée à VPN Freedome et je voudrais m'abonner à Fsecure TOTAL. Dois-je annuler mon abonnement à VPN Freedome ou pas ? Merci d'avance pour votre réponse. Grisgris
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Whitelist Malwarebytes
Perhaps this idea has already been implemented, but I will suggest it anyway. Every now and then F-Secure has a major update requiring an installation, not just adding files. I assume it actually uninstalls the old version and installs the new one, which includes a check for competing AV products. I am not the only…
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apk file for dictatorship countries
I'm from Russia and can't install Freedom to my new Android tab there. Due to Putin's censorship Google Play shop is not working on this side of Firewall. Would it be too much to ask to put APK file available also to somewhere else than just to Google Play store? Then it would be possible to install in offline mode and…
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ABBONAMENTO
SONO IL SIGNOR ANTONINO CANDELA, HO COMPRATO UN ABBONAMENTO, MA LA CHIAVE PER ATTIVARE NON FUNZIONA. CHIEDO DI RIMEDIARE A QUESTO PROBLEMA
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ID doesn't work
Hello, I just renewed my subscription. The provided code does not work. I uninstalled the app (MAC OS) and reinstalled, it still doesn't work. A message: Error - unable to verify your code. Merco
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Static routes no longer working, did you implement firewall?
Or any kind of system hooks? I used to bypass certain domains with static gateway routes to use my local gateway instead of VPN, so the endpoints can see my real IP and connect back, this is vital for some of my services. After a recent update a few days ago, static routes no longer seem to work. Please advise why that is.…
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More than only last log visible
Hi, it would be nice to see more than the last scan log in F Secure,like many other AVs have that function too.And I don't know why F Secure opens the log in browser?
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F-Secure Key: Password history
Please implement automated versioning and history for passwords. It is too easy now to accidentally change a password as it is, and there is no way to revert or look back what the previous password was.
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Add websites that I trust to a safe list for F-Secure help please, thanks - Jason
What I mean is that for each (at least new F-Secure but if possible all F-Secure) F-Secure a person on his or her own computer can add websites that are trusted so that they do not get blocked.
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DG Configuration UI problem
Dear Dev team, The DG Configuration UI layout can be messed up easily by: moving the tag column to the end restart the app Have a nice day & best regards
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WISH: Key password timeout
This is actually two wishes. One is a timeout if a password is copied to the clipboard. Restore the clipboard to what it was before after a specified timeout period. The most important one is to make it also configurable how long it takes before Key requires you to enter the master password again or even disable this…
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For KEY - make it possible to paste in URLs, emails and passwords from other sources
It would be convenient if KEY allowed us to paste in text from other sources. Thank you! Gary
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F-Secure KEY with local server
F-Secure KEY (http://www.f-secure.com/en/web/home_global/key) is using secure server in Finland for data synchronization across all devices. Can we use/buy our own local server for data synchronization for our users? Best regards, David
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Scheduled scan runs 12 hours late
Can anyone tell me why my scan runs 12 hrs after my set time? I have it scheduled scheduled for 10:00 on Friday night. Sure enough, every Saturday morning it starts at 10:00am. Then I have to look at the log showing all of the skipped scans, as if its telling me its not their fault if there's a virus on the computer…
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Installation die reinste Katastrophe
Bei keinem Programm brauchte ich zur Installation soviel Zeit. Umständlicher wie F-Secure geht es nicht mehr. Da ist die Konkurrenz weit besser. Habe es noch immer nicht geschaft . Die Infos sind viel zu umständlich und dauernd muß ich umschalten von englisch auf deutsch. Kann dieses Produkt so auf keinen Fall empfehlen…
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Updates & FAQs on Cyber Attacks Relating to Ukraine Invasion
Dear Community members, We at F-Secure strongly condemn the war in Ukraine and feel saddened by the trauma millions of people must now endure. We shall keep providing guidance for customers and partners on how to deal with potential cyber security impact. Please find the latest blogs with updates and FAQs on cyber attacks…
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When can we expect "Boot Time Protection"?
Hi, It is becoming very important these days to have "Boot time protection" or some kind of "Preferential Loading at startup of Windows". None of the F-Secure consumer products have this feature. There are certain videos on youtube which show the importance of this feature. In one particular video the F-Secure's much…
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Autobackup option for KEY
Exporting clear text passwords manually from KEY is frustrating - would it be possible to get automated backup that could also crypt the backup and perhaps upload it to popular cloud-shares (dropbox, younited, skydrive, etc)?
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Improved UI for Touchscreens
One more thing I am missing is an improved user interface for touchscreens / tablets. Since more and more tablets (smaller touchscreens) with Windows 8 arrive on the market, the need for touch optimized software will increase. Please think about form factors like the Surface Pro or Dell's Venue Pro have. Regards.
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Windows-Tablet Mode for automatic/scheduled scans to reduce CPU usage/heat
Hello, since scans often need over 90 % of The CPU power it would be nice to add some kind of a "Tablet-Mode" for Windows tablets (x86/x64). CPUs can get pretty hot and fans are often running at high speed. That's pretty annoying, especially when a scheduled scan is running in the background while working. Regards.
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Key - Option to change listing of passwords
Suggested feature - I use apx 5 passwords alot ( banking, email etc) and would prefer to have them at the top of my list, instead of scrolling everytime. I would like to have either a Favourites option or a most popular listed top to bottom. Thanks Gav
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More than one install for trial version.
Why should users be limited in this way? There are now a number of threads on the Forum where this limitation has lost F-Secure potential new customers. I have used MANY security programs over 18 years and F-Secure is the only one that limited/limits a trial version to one install.
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Couple of Bugs and improvement idea for F-secure keys
After using keys for a while on iPad and Android platforms, here is couple of findings: Android (bug): (Sony-Ericson Minipro SK17i, full sliding qwerty keyboard) screen stays 'landscape' no matter what I do. Annoying since I prefer the sliding keyboard. Still no big deal. Ipad 3 (bug): While using password generator, it is…
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Unable to install
Privet, konichiwa f-secure team. I want to ask a question, my system without edge, defender, win firewall,etc. Not really sure to install edge again tho. i am understand webview2 help fsecure, but in case i wanna install without it. if that possible install F-secure without webview2 edge framework? before this i install…
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Laptop crashed, how to install Freedome again
I have a valid subscription for Freedome. My laptop died (blue screen of death) and I have to install everything again. I have all the codes etc for Freedome but I can't find anywhere where to install it to put in the code.. I can only find the "BUY" possibility and I don't want to buy since I have an active subscription..
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Hello, I am a Ukrainian guy
I need get a gift a free and high-quality VPN from F-Secure. I know that Russia also fought with Finland. Now they attacked my country and their sites are blocked by me. To write all sorts of bad words on their sites I need the best VPN. Hopefully on the understanding, Ukrainian guy.
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Connection issues Discord & Steam
Hi So this is not something new this is something i'm facing since i'm using Freedome like since 3 years ago so yup finally i'm here to ask about it if it's just me or not. I cannot play games on Steam while using Freedome. of course i know it is not allowed to use VPN in Steam for buying games cheaper or abuse etc. but…
