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Banking protection hyperactive
With the latest updates it appears that the banking protection has become hyperactive. I tried to access Dell.com, Amazon.com, etc. and all trigger the banking protection. And the whole management of the banking protection is way too complicated, how do I switch it off? I do not want to add websites to it, I want it to be…
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F-Secure antivirus and My F-Secure
Hi, Is My F-Secure available to antivirus users, or is it just for Safe and Total users?
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Warning email. Is there a concern or an error?
Hello, I have just renewed my subscription one day after it expired. This was done using the device with which I am pretty sure I originally set up this security. Then I logged into F Secure to check everything was working, using the same device. I immediately received an email which says that 'We noticed a login from a…
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3 x 5 licence for 2 Years activated
I wanted to activate 15 devices, but since only packs of 5 were offered, I bought 3x5 licenses. When activating, I didn't notice that the first subscription was extended by 2 years with the other licenses. Now I have 5 devices with a subscription until 03/28. 1.) Can that be changed? 2.) Is that only possible with 3…
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exclude extern harddrive
Hi all! I use Mac OS Monterey 12.1 and my Time Machine doesn't seem to make the back ups properly anymore, it just freezes in the middle. The Mac support suggests that I exclude the external hard drive from FSecure Safe protection, because it may slow down the back up. But how do I do that? I can't find these kind of…
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Are reasons for website blocks documented anywhere? Concern re apparent ideology-block.
Bit surprised to see tuttletwinstv blocked. Assume someone reported it for ideology. I don't care about one site, but one roach implies an infestation. Is there a way I can see the reason for a block? Does F-Secure have a policy on ideological blocking?
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F-Secure SAFE fails with error message Event ID 11722 (error 1722) Action InstallLateboundPackages
Installation is not working on notebook running Windows 7 with latest hotfixes. OS eventlog record appears (see attachment). F-Secure SAFE installation passes on second notebook with Win7 and hotfixes without problem. Unknown what difference causes setup to fail. On failing system I tried: Windows Installer service is…
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information : F-Secure FREEDOME VPN
Hello good night , I would like to know if your software: F-Secure FREEDOME VPN is good no logs ? what is your jurisdiction ? please? Thanks very much .
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renew my subscription
My subscription (account XXXXXXXXX) has expired. I want to renew it. How can I do? Edit: PII removed
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How do I claim remaining subscription from another vendor?
I READ I GET ECONOMICAL BENEFIT IF I ANNOUNCE MY ONGOING ACCOUNTS (SEE ABOVE). DO ONE OR BOTH OF THESE ACCOUNTS PROLONG, OR REDUCE COSTS, IF I CHANGE TO F-SECURE TOTAL NOW? HOW AND WHERE DO I FILL THIS INFORMATION/REQUEST? I DO NOT FIND WHERE TO INFORM YOU ABOUT MY 2 CURRENT ACCOUNS WHEN FILLING THE REGISTRATION SCHEDULE.…
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Is it possible to scan iPhones for viruses, malware, trojans, rootkits and ransomware?
Is it possible to scan iPhones for viruses, malware, trojans, rootkits and ransomware? I have a subscription with F-Secure SAFE solution, will this product be able to scan for these things?
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A better way to stay updated
I'm wondering if F-secure will be using RSS/ATOM in the near future on their websites so you can follow any related news much easier? I'd want to keep-up-to-date on your Threat center (among others..) Thanks for any answers!
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How can I import passwords from Firefox?
Firefox does not produce .fsk files. It only produces .csv for export. How can I get these in to your program?
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Importer passwords depuis DASHLANE
Je génère un fichier CSV depuis export dans les paramètres de Dashlane mais quand j'importe dans ID Protection seuls 2 sont importés...! Aucune explication. le fichier CSV (issu de l'export Dashlane en contient plus de 100). Avez-vous une solution ?
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Offline installer for F-Secure Safe?
Hi everyone, where can I download an offline installer for F-Secure Safe? For reason of security I am switching from a different security suite to F-Secure. Since I do NOT perform a clean install I have to be sure, that my PC stays secure while removing the former suite and installing F-Secure Safe. This means that I have…
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Excluding folders
Hello Within the 'App and file control' settings window of F-Secure SAFE, if I exclude a folder containing an application's exe file, is that exe treated as an excluded application by DeepGuard? Or do I need to explicitly add the exe file to the excluded list? To put the question another way, is the ~entire~ contents of an…
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F-Secure Safe
Błąd przy każdej próbie instalowanie F-Secure SAFE.
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ID Protection & Macbook Touch ID log in
This discussion was created from comments split from: ID Protection and Macbook Touch ID log in.
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Safe browsing
Hi, Having purchased Total and installing it on my iphone12 And iPad Pro, I am regularly being presented with the caption ‘ “Safe browsing is temporary unavailable” Web service that provides site safety information cannot be reached at the moment. This appears even if I start a new search. The only way I’ve found to get it…
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Bought 1year / 5devices - but what now?
Hello, I already tried to reach someone on the German and English customer hotlines. Unfortunately, they're extremely busy, so I try here additionally. I used the 30-days free trial yet, which initially asked me to create an account (let's call it account A). I am happy with F-Secure, so today I decided to purchase a…
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Castrated subscription
On February 09, 2022, I activated a 3-year subscription for 5 devices. Until February 09, 2025. On March 10, 2022, I received a notification in my personal account that my subscription is now valid until April 12, 2022. What kind of joke is this? Or is it just a brazen deception? Or are they sanctions? I am constantly…
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i have problem
i have set up freedome but when i push on the button to make it work, it shows this "connecting..." thing and stays like that all time i use windows 7 if that's relevant to the topic is this normal? because i need the vpn very much rn
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Changement d'abonnement de VPN FREEDOME à FSECURE TOTAL ?
Bonjour, je suis déjà abonnée à VPN Freedome et je voudrais m'abonner à Fsecure TOTAL. Dois-je annuler mon abonnement à VPN Freedome ou pas ? Merci d'avance pour votre réponse. Grisgris
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Whitelist Malwarebytes
Perhaps this idea has already been implemented, but I will suggest it anyway. Every now and then F-Secure has a major update requiring an installation, not just adding files. I assume it actually uninstalls the old version and installs the new one, which includes a check for competing AV products. I am not the only…
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apk file for dictatorship countries
I'm from Russia and can't install Freedom to my new Android tab there. Due to Putin's censorship Google Play shop is not working on this side of Firewall. Would it be too much to ask to put APK file available also to somewhere else than just to Google Play store? Then it would be possible to install in offline mode and…
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ABBONAMENTO
SONO IL SIGNOR ANTONINO CANDELA, HO COMPRATO UN ABBONAMENTO, MA LA CHIAVE PER ATTIVARE NON FUNZIONA. CHIEDO DI RIMEDIARE A QUESTO PROBLEMA
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ID doesn't work
Hello, I just renewed my subscription. The provided code does not work. I uninstalled the app (MAC OS) and reinstalled, it still doesn't work. A message: Error - unable to verify your code. Merco
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Static routes no longer working, did you implement firewall?
Or any kind of system hooks? I used to bypass certain domains with static gateway routes to use my local gateway instead of VPN, so the endpoints can see my real IP and connect back, this is vital for some of my services. After a recent update a few days ago, static routes no longer seem to work. Please advise why that is.…
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More than only last log visible
Hi, it would be nice to see more than the last scan log in F Secure,like many other AVs have that function too.And I don't know why F Secure opens the log in browser?
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F-Secure Key: Password history
Please implement automated versioning and history for passwords. It is too easy now to accidentally change a password as it is, and there is no way to revert or look back what the previous password was.
