David Miller asks why

David_Miller_1949

My VPN is continually stating it is loading

Is this a case of uninstall and re install?

Ukko

Hello,

It is likely the case. It means either VPN service is not loaded at bootup, some trouble with your network connection (like partially malfunctioned) or broken F-Secure installation. And the reasons are unclear without any background information.

However, can you add more details (if the subject is still actual): what is your operating system and its version?

And what version of F-Secure?

But before doing it, there is an old article about "Please wait.. loading" state:

https://www.kb.f-secure.com/s/article/Windows-I-can-t-turn-ON-my-VPN-in-the-new-F-Secure-app-The-box-is-grey-and-says-Loading-wait-on-my-Windows-PC?language=en_US

Can you try to check if anything useful there before reinstallation step?

Thanks!