VPN Hydra + browser = some sites almost inaccessible

RanRun
RanRun Posts: 1 New Member

Am I the only one having problems with new version of F-Secure VPN, with Hydra option, and browsers having difficulties to open up some pages?

On some sites, for example finnish national broadcasting company yle.fi is unreachable unless I type in the https-part as well (https://yle.fi) to the address. And to make matters worse, the page takes sometimes forever to load, if it even loads at all. Sometime when I keep hitting refresh, the site eventually loads, sometimes that doesn't work either. If I disable the VPN, the site opens up without any problems.

I've seen the same effect on Firefox and Edge. I'm using Windows 10 and F-Secure Total.

If the site opens, it seems to work almost normally, there are sometimes additional delays with loading images, videos etc..

Accepted Answer

  • Firmy
    Firmy Posts: 2,239 Community Manager
    Answer ✓

    Hello @RanRun @JOnes @Smoggis @Gugi

    Thank you for bringing this to our attention.

    We are currently investigating the high latency you are experiencing when connected to the Finland location. In the meantime, as a temporary workaround, we suggest trying to connect to a different server location, such as Sweden, which may offer a better connection speed.

    Regarding the issue you reported with streaming services like yle.fi not loading, we are pleased to inform you that this problem has now been resolved. You should be able to access these services without any issues.

    Please do not hesitate to let us know if you require any further assistance. We are here to help in any way we can.

    Thank you for your understanding, and have a lovely day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
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Answers

  • JOnes
    JOnes Posts: 984 Forum Guru

    Yes,looks like the new VPN-NET(M247 EUROPE SRL) is not offering very good latencies for streaming services with vpn(long pings/latencies).Helsinki(>50ms),Stockholm(>25ms),any vpn prot

    2.52025: WIn 11 chrome,F-Secure 25.3 Total

  • Smoggis
    Smoggis Posts: 1 Observer

    I'm having the same issue with F-Secure Total VPN. Sometimes sites (e.g. Yle) work better if I select Estonia as the location instead of Finland.

    This is getting really frustrating to constantly having to fiddle with my VPN in order to browse.

  • Gugi
    Gugi Posts: 8 Explorer
    edited May 4

    Yes, many internet pages have become slow or totally unreachable after recent updates to F-Secure VPN.

    Yle.fi website is very often unreachable if F-Secure VPN is on. I have 2 PC's, android tablet and android phone. Same is happening on all platforms and many browsers. Sometimes yle.fi becomes available after multiple reloads of the page but often it just timeouts. Just now tested on PC switching between Hydra, WireGuard and OpenVPN protocols and they all resulted the same, yle.fi timeouts. Location selected as Finland Helsinki.

    Now ISP is shown as M247 Europe SRL, Hydra protocol selected and yle.fi webpage is unavailable, it just timeouts on all browsers.

    update: just swithced location to Stockholm Sweden and magically yle.fi works. Then switch back to Helsinki Finland and yle.fi is still working, for now but for how long only god knows.