Can't load TV4Play with vpn active

Trainman02
Trainman02 Posts: 3 Observer
edited May 14 in Privacy VPN

Hi.

I have now tried for 3 days to watch my series on the swedish TV4Play website. Without vpn I can access the website fine and with vpn activated I can't even access the website.

Firefox gives me error code: PR_END_OF_FILE_ERROR

How can i fix this or should I just wait?

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Answers

  • Ukko
    Ukko Posts: 3,855 Superuser

    Hello,

    Can you check or verify this by using other browsers (like Microsoft Edge or Google Chrome) - I mean, that you also cannot use the TV4Play website with them?

    If Firefox is the only browser with such kind of trouble - you may try to check / tweak some settings. For example, to disable DNS-over-HTTPS (if enabled):

    • https://support.mozilla.org/en-US/kb/firefox-dns-over-https
    • https://support.mozilla.org/en-US/kb/dns-over-https-doh-faqs

    Also, based on error code itself - you could try just to reconnect to VPN or to switch VPN location to another. In case if VPN's server with some 'tricky' configuration for mentioned website. And see if it will do anything.

    As a sidenote: with the most recent F-Secure VPN (not Freedome-based) - I do able to open / access TV4play website both with and without a VPN connection in the latest version of Firefox. Although with Stockholm node it took a bit longer than I would expect.

    Thanks!

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  • Trainman02
    Trainman02 Posts: 3 Observer
    https://community.f-secure.com/en/discussion/comment/141074#Comment_141074

    Hi.

    I also tried Microsoft Edge and Google Chrome. Same problem. Page couldn't load at all. I also tried to reconnect vpn several times and even restart my pc, without any luck.

    Strangely enough, all other websites worked fine, but not Tv4Play.

    Now on Monday evening it started working again. I have know idea why and how 😂

    Many thanks for your answer. I will try to remember DNS-over-HTTPS for the next time.

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