How can I download F-Secure. I have account

Bjorn1_
Bjorn1_ Posts: 2 New Member
in Web Browsing

I reinstalled my windows 11 lap top. I cant find how to download without to pay one more time, and that I will NOT do

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Answers

  • Ukko
    Ukko Posts: 3,836 Superuser

    Hello,

    I reinstalled my windows 11 lap top. I cant find how to download without to pay one more time

    A bit of tricky description.

    In general, if this is F-Secure Total solution, you need to log into your account through the My F-Secure portal. There will be an option to remove unnecessary devices (used licenses, if they are "stuck") and download the installer for your device. Then run it and follow the instructions.

    Online Help / Guide: Installing the product on your computer

    So, to download F-Secure solution (depends on its type) - you must be logged into an existing account with an active subscription. For example, https://my.f-secure.com/login is the place, where you can try to use your credentials (email/password) for your F-Secure account. If your forgot them, you can try to use "Forgot your password?" functionality. When you logged - there should be visible how to download installer and I am not sure why there will be any 'need' of paying again unless subscription is expired; or all licenses are used (but you can reuse 'unused' ones).

    Good if you will provide a bit more background information.

    Thanks!

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  • Bjorn1_
    Bjorn1_ Posts: 2 New Member

    It was a HD problem. Not able to see the C: drive. I stay for the time in Thailand. A computer shop reinstalled everyting. A have a vilid subscription and psw is ok. I want to know how to download F-secure

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