Help How do i delete this account?

[Deleted User]
[Deleted User] Posts: 0 Contributor

Hi
I want to delete this IceMan7 account, including my data - including removing my email address from your resources. How do I do that?

Answers

  • TVC15
    TVC15 Posts: 116 Adventurer

    Hi @IceMan7

    I'm pretty sure that @Firmy can delete your forum account. Otherwise, for your subscription account you may need to get a hold of Chat/phone support and see what they can do for you.

    Scroll down the webpage for the support options.

    https://www.f-secure.com/en/support

    Kind regards.

  • Firmy
    Firmy Posts: 2,217 Community Manager

    Hello @IceMan7

    Thank you for your question.

    For GDPR-related requests, we will reach out to you via email to collect the necessary information. Once we have received the required details, we will proceed with the removal of your information as requested.

    Please let us know if you have any further questions.

    Thank you, and have a wonderful day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

  • JOnes
    JOnes Posts: 963 Forum Guru
    edited April 28

    BTW:. How to start a proper GDPR process(specified url with electronic identification) for e.x removing all personal information from F-Secure.There is no email address to send request to start the process and it may take weeks to wait for PM message to start converstation with modes.

    • would you mind to update your vpn product info(product name) also to EU thx..
    • https://european-alternatives.eu/category/vpn-virtual-private-network
  • Firmy
    Firmy Posts: 2,217 Community Manager

    Hello @JOnes

    To initiate a GDPR request, you may reach us out via our community or support channel. Once we have verified the necessary details, we will move forward with the process and keep you updated until it is completed.

    Thank you, and have a wonderful day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

  • JOnes
    JOnes Posts: 963 Forum Guru

    The most optimal way to start the gdpr process would be do it as self-service (digital identification etc..). with sophisticated digital service,looking forward to see one…