VPN (laptop and Freedom tv)

Bikkel2007
Bikkel2007 Posts: 1 New Member
edited April 29 in Privacy VPN

Hi F-Sec.

Got 2 problems.

1
Sometimes I want to watch Dutch tv in France.
Since the middle ages I have F-secure Total (including VPN).
Recently something has changed in the VPN and I don't know what.
If I disable VPN, I get the message 'video not allowed in your country' or something like that. Business as usual. No problem. That's why I have the VPN. Or had.

But when I enable VPN I get the message 'video doesn't play'. Not at all.
I haven't changed anything.
What could be wrong?
Is it F-secure? Is it my laptop?

2
I've installed the app Freedom on my tv.
But when I want to log in it 'says' I don't have anymore licenses although I got 2 left.
Again ... whats wrong here?

Fenx for your help.
Ingrid

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Answers

  • Firmy
    Firmy Posts: 2,217 Community Manager

    Hello @Bikkel2007

    Welcome to the F-Secure Community, and thank you for your question.

    Could you please let us know which Dutch TV channel or service you are referring to? Additionally, could you specify which version of Windows you are using?

    You mentioned that you are watching Dutch TV in France. Are you connected to the French server? Any additional information would be helpful.

    Regarding your license, could you confirm whether your account is registered with the same email address as your community account? For your safety and privacy, please do not share your email address here.

    We look forward to hearing from you.

    Thank you, and have a wonderful day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
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