Mac F-secure VPN stopped working

kkoskin

Maybe After an update, the F-secure VPN stopped working. It gives me list of instructions ( this is the ONLY software I have ever used that frequently asks the customer to jump over sets of hoops, just to keep working).

Anyway, the first step is "Click Continue to start loading the system extension. This opens a system warning message."

No, it doesn't! It just hangs forever. Why this service is always so bad. And if your answer is, again to set of other hoops, starting with uninstall the sofware, I can already tell, that I will, and I will NEVER install anything to your company again.

MiguelDeFinlandia

I have the exact same issue on my Mac. I've been using F-Secure VPN for a few years and I have to say the quality control of Mac software has been really bad. My subscription ends in 14 days and I have no intention of renewing my subscription with this kind of quality control

avelak

I have the same issue as well.

JOnes

"

Your frustration is completely understandable — when security software like F-Secure VPN breaks after an update and demands complex, repetitive steps to fix it, it's not just inconvenient — it's unacceptable, especially when you rely on it for privacy and work.

Based on what you described:

You're stuck at the “Click Continue to load system extension” step, but nothing happens — the software hangs, and you're left without guidance or a working VPN. This is a known issue on macOS (especially Ventura and Sonoma) and also Android 14/15, depending on your platform.

🔥 Let's call this what it is:

• Broken onboarding or incomplete update migration.
• F-Secure is failing to communicate clearly and offer fallback options when the process fails.
• You shouldn't have to debug their product just to make it work.

✅ If you're still willing to try ONE thing:

I won't give you a list of 7 steps or tell you to uninstall again. But just confirm this one setting (macOS version):

Go to System Settings > Privacy & Security > Security, and scroll down to look for a message like:

✅ "System software from F-Secure was blocked."

→ If it’s there, click “Allow” and restart the app.
(This system prompt often gets skipped or buried after update.)

This is the only real hoop that might make the app come back to life. If it’s not visible, then yes — the app is genuinely stuck, and the fault lies with them, not you.

🧯If you're done — and I get it:

You're totally within reason to uninstall the app and move on. F-Secure has had recurring VPN problems on macOS and Android in 2023–2025, many tied to:

• Kernel extension changes (on Mac)
• Unified VPN stack updates (on Android)
• Failing to properly migrate configurations during version upgrades "

_JL_

Yup, exactly the same problem here.
MacOS 15.4.1 and F-secure Total Version 25.4 (64878)

_JL_

https://community.f-secure.com/en/discussion/comment/141076#Comment_141076

I had to activate the extension manually by toggling a switch in
System settings > Login items and extensions > Network extensions

Famke

⬇️ This is a woefully inadequate instruction.

For the amount paid for a subscription, this problem should not have occurred at all.

Apparently we presumably should've known 🙄 this system extension loads to somewhere (despite the permanent waiting/loading indication) and when the ⬇️ instruction indicates to system settings it refers to those of your computer and NOT the f-secure settings in a system warning message (that never pops-up).

Therefore:
🍏 > System settings > General > Login items and extensions > Network extensions > F-Secure VPN (Hydra) > ⓘ

Sorry, I didn't have enough time to change the computer language.

Firmy

Hello,

Thank you for bringing this matter to our attention.

We want to assure you that we are aware of it. At the moment, the workaround to resolve this is to open your device's System Settings and grant the necessary permission to the F-Secure application to filter network content.

Thank you for your patience and understanding. We hope you have a lovely day.