I can't load the browsing extension for F-Secure Once I have clicked on setup I can'see the option t

Adie

I can't load the browsing extension for F-Secure. I click on Setup as instructed, but cannot see the option to install anywhere

Ukko

Hello,

What is your platform for F-Secure? Is it Windows, macOS or mobile one? And what browser?

I think, usually, with Windows (Checking that browser extensions are in use) - related store in Browser should be opened or some popups with dialogs about addition of extension.

With macOS: Checking that browser extensions are in use

If Android, at what stage did you encounter problems: Setting up the Chrome Protection extension?

// after knowing your OS and browser, it may be helpful to know what happened after:

I click on Setup as instructed, but cannot see the option to install anywhere

I mean, did something open and you can't find a way to install? or nothing happened at all after clicking Setup?

Thanks

Adie

My platform is windows and my browser is Chrome. When I click on Setup a picture appears and information on the uses of the browsing extension, but nowhere do I see Install, which should be the next step.

I would appreciate your help. Thank you!

Firmy

Hello @Adie

Welcome to the F-Secure Community. Thank you for your post.

After clicking Setup, a page will open in Google Chrome. If the extension is not yet installed, you will see the option "Add to Chrome".

If it is already installed, you will see "Remove from Chrome" instead.

For more information on managing your installed extensions, please check out this Google support link: Manage your extensions.

If you need any further assistance, feel free to reach out.

Thank you, and have a great day.