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TreasuryAgent

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Hi,

 

Getting this issue when trying to install on my new ipad mini, I should have at least one licences left on my 5 device subscription, also the days left appear to be different on each on my other devices (Mac, Macbook, Android and iPad2).

 

Can someone help me with this please, I don't seem to get the option for the transfer that has been suggested ealier.

 

Thanks.

 

Ed

 

 

Chameni

Hi TreasuryAgent,

 

Our latest version of Freedome for PC and MAC allows you to transfer your licence (this should also work in case of a clean reinstallation) which resets your Freedome licenses. However this is not available yet for the ios platforms. Please check this article for more information on the license reset procedure.

 

If you are still having issues with the installation for the Ipad,it is recommended to open a support ticket for this issue.

 

Thank you